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‎03-07-2017 09:15 PM

HP Recommended
Product: Wireless TV Connector
Operating System: Microsoft Windows 10 (64-bit)

I have a new Dell Inspiron 15 5000 Series 2-in-1 Touchscreen Laptop - 1080p. The PC adapter will not connect with the TV Adapter.  The PC adapter will flash and the TV adapter says it is linking but never does and the light goes out on the  PC Adapter.  I am using the USB 2.0.

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-07-2017 09:45 PM

HP Recommended

The adapter that connects to the PC requires both USB and HDMI ports. Do you have both wires plugged into laptop?

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***Click the "YES" button if you think this response was helpful.***

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3 REPLIES 3

‎03-07-2017 09:45 PM

HP Recommended

The adapter that connects to the PC requires both USB and HDMI ports. Do you have both wires plugged into laptop?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎03-08-2017 07:39 AM

HP Recommended

Hi Cheryl,

Yes I do.   The Laptop has HDMI and two USB 3.0 and one USB 2.0.  Also the TV Connector worked before on my HP laptop when it was running Windows 8.0, but I did have some trouble with it when I upgraded to Windows 10. Thanks.

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‎03-17-2017 05:59 AM

HP Recommended

Does anyone have a suggestion as to why the HP Wireless TV connector will not work on my new Dell computer running Windows 10?

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