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HP Recommended
HP Pavilion G4-1016dx
Microsoft Windows 7 (64-bit)

Hello there,

 

I was wondering if there was a way to extract the bios from Insyde Flash. I have a problem with my bios (at least that's my belief) where I can no longer boot into my operating system, I have tried the windows + b key and to no avail it has not worked. I then tried to get the bios file from the official hp support site on another working computer, then ran the program to get the files I need but I keep running into the errors below.

 

I have a hard drive adapter so I was also wondering if that makes my life a bit easier with the bios and all.

 

 

                                                                                                                                                                             

 

 

 

 

                                                                                                                                                                                         Kind Regards,

                                                                                                Mike

 

 

 

P.S. Below you will find the errors I receive from Insyde Flash and other things

 

 

The second error when trying to start Insyde FlashThe second error when trying to start Insyde FlashThe first error when trying to start Insyde FlashThe first error when trying to start Insyde FlashThese are the items I get when I start up the setup fileThese are the items I get when I start up the setup fileThe setup fileThe setup file

 

 

P.P.S please note that I am using a different machine to try and fix my laptop

 

 

3 REPLIES 3
HP Recommended

Hi @Bastion87
Welcome to the HP Support Community. I'd be happy to assist you.

 

Let's try performing a recovery on BIOS.

 

Please follow the below link for Recovering the BIOS

 

Click here: https://support.hp.com/in-en/document/c02693833

 

Hope this helps! Keep me posted. 
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Have a great day!  

Raj1788
I am an HP Employee 

HP Recommended

Hello,

Before I begin I just want to say thank you for replying to my post

 

Unfortunately It looks like both of the methods mentioned above do not work sadly....

Maybe there's a way to put the bios in the laptop's hard drive manually? As I do have a hard drive adapter but this is just a suggestion.

 

Kind regards,

Mike

HP Recommended

@Bastion87 The suggested steps are the only way to recover the BIOS and if that didn't work, this could be a hardware malfunction and I suggest you talk to HP support and discuss your options, follow the below steps to get started:

 

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

 

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.

Riddle_Decipher
I am an HP Employee


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