HP stream Disk full when no documents on laptop

[Alix98]

I have had this problem for 5 months now; every time I download or try to save a word docuent my computer says failed disk full. To try and prevent this I moved every file from my laptop over to a hard drive. There is absolutely nothing on my laptop besides system files which i cannot delete. Even so I still cannot download any files for temporary use. As I am at uni it is vital I am able to access lecture files but I cannot. Why is this happening and how do I fix it?

[CherylG]

The Stream comes with very limited hdd space-32gb eMMC soldered on motherboard much like smartphones. Problem is after Windows updates itself several times you run out of space. Updates eventually fail also and Windows is out of date.

Best option is wipe the eMMC and start fresh. Your Windows 10 license key is embedded in BIOS and you can reinstall Windows 10 with the latest update included. You must use another machine with free space to make this installer.

Microsoft provides the free Media Creation Tool to download files and create a Windows 10 usb flash drive. At least 8gb flash drive required:
https://www.microsoft.com/en-us/software-download/windows10

Select Download tool now, and select Run.
If you agree to the license terms, select Accept.
On the What do you want to do? page, select Create installation media for another PC, and then select Next.
Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10
The Guide here will make it less intimidating.Pay attention to Step 5 since you will be using another pc:
https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html
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When your usb flash is prepared insert it in usb port of the Stream.Power on the laptop and immediately start tapping Esc key. From the menu tap F9 key and use the arrow keys to move to and select usb. Tap Enter key.
After starting the Install and you go through a couple of screens - choose Custom (not upgrade) and delete each partition. Continue with installation.It should pickup the key from BIOS but if it asks at any point just choose "I don't have a key". It will continue and should activate once you are online.

You will end up with ample space for your files.This will not include the original software from HP but most of it can be installed from your Support page.