• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-25-2015 01:33 PM

HP Recommended
Product: Pavilion 11 x360 PC
Operating System: Microsoft Windows 8.1 (64-bit)

Hi,
I have a laptop with the model name: Pavilion 11 x360 PC.
HP Support Assistant failed to update new Bios. I recovered windows and i tried again to update it but also failed.

 

Best regards,
Mohsen

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-25-2015 04:55 PM

HP Recommended

You already have the latest BIOS version installed for your computer.

 

HPSA is giving you a false update notification and suggest that you turn the notification off.  This is one of many problems that plague HPSA in Windows 8.

------------------------------------------------------------------------------------------------------------------------------------------------

Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

View solution in original post

Was this reply helpful? Yes No
6 REPLIES 6

‎02-25-2015 01:54 PM

HP Recommended

If HP Support Assistant is telling you that you need to update your bios I would not have much faith in that.

 

From the Start screen, type msinfo32. Click msinfo32 from the list of results.  What is the BIOS version number?

------------------------------------------------------------------------------------------------------------------------------------------------

Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
Was this reply helpful? Yes No

‎02-25-2015 03:33 PM

HP Recommended

my Bios version number is:

BIOS Version/Date Insyde F.17, 12/16/2014

Was this reply helpful? Yes No

‎02-25-2015 04:55 PM

HP Recommended

You already have the latest BIOS version installed for your computer.

 

HPSA is giving you a false update notification and suggest that you turn the notification off.  This is one of many problems that plague HPSA in Windows 8.

------------------------------------------------------------------------------------------------------------------------------------------------

Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
Was this reply helpful? Yes No

‎02-27-2015 01:16 PM

HP Recommended

thank you very much

Was this reply helpful? Yes No

‎02-27-2015 01:23 PM

HP Recommended

Your welcome  :generic:

------------------------------------------------------------------------------------------------------------------------------------------------

Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.
Was this reply helpful? Yes No

‎06-12-2017 01:46 PM

HP Recommended

I have the same issue but my Bios is F.04 on top of that my battery cant hold a charge but when I do the check in the bios it says that the battery is operating fine.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.