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‎12-05-2018 05:59 PM

HP Recommended
Product: hp15-f387wm
Operating System: Microsoft Windows 7 (64-bit)

please help with system disable code.  Need password to get into bios.  Thank you.

4 REPLIES 4

‎12-05-2018 06:01 PM

HP Recommended

@Robin37

 

When asked for the password just hit enter 3 times.

 

Post any code if you receive one???

 

REO

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‎12-05-2018 06:04 PM

HP Recommended

A2C4C41F

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‎12-05-2018 06:06 PM

HP Recommended

@Robin37

 

For that model and (HEX) code you will need to contact HP in your region and they should be able to generate your Master code from your “SYSTEM DISABLED CODE”

 

Contact Support >> http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

 

When talking to the HP rep ask them to escalate your service request.

 

I have also heard that some have had success removing the RTC/BIOS battery???

 

REO

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‎12-05-2018 06:10 PM

HP Recommended

Anyway thanks.

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