HP15-g019wm USB Driver

[patdowling]

Hey Paul -

Hope'n U R well & still doing your talented work here.

Issue:

This very NICE HP G15-g019wm laptop w/a 1GHz AMD E1-2100 APU wRadeon HD Graphics is run'n Win 7 Hm Prem 64 BIT - NEW INSTALLATION. 

ALL Windows Updates DONE.

All "appropriate" drivers from HP's site for this exact computer DONE...!

BUT -

This laptop has 3 USB ports; 2 on the right side of the computer  (they R on a seperate PC board) and 1 on the left side of the computer (soldered on to the main board).

Of the 2 ports on the right ONLY the 1 closest to the front edge of the computer works "PROPERLY". Same with the port on the left side of the computer.

Definitation; "PROPERLY" means that the port will accept, recognize and enable ONLY A MOUSE.

NOTHING ELSE.

Got a hint for me to solve this pesky problem, please?

Patrick

macsOrlando

Winter Park, FL

[Paul_Tikkanen · Accepted solution]

Hi:

For the usb, download and install the amd chipset drivers and restart the PC.

You want the first file listed on the webpage.

http://support.amd.com/en-us/download/desktop/legacy?product=legacy4&os=Windows%207%20-%2064

[patdowling]

Paul ------

                                    YOU   ROCK  !

Thanks

Patrick

[Paul_Tikkanen]

You're very welcome, Patrick.