cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
Highlighted
Lon1
New member
2 0 0 1
Message 1 of 2
92
Flag Post

HP2000 Notebook does not finish windows updates and reboots. Cannot get to desktop to run the windo

‎05-06-2020 10:21 AM

HP Recommended
Product: HP2000
Operating System: Microsoft Windows 8.1 (32-bit)

HP2000 Notebook try’s to install Windows Updates and fails at 13%, then reboots and starts reloading Windows updates.  Now has message “Failure configuring Windows updates.  Reverting Changes.  Do not turn off your computer..”. Seems to be caught in a loop

 

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
23,914 23,902 1,587 2,243
Message 2 of 2
Flag Post

‎05-13-2020 07:11 PM

HP Recommended

@Lon1,

 

I reviewed your post and I understand that the computer is stuck in a Windows update loop.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you force shut down the computer by pressing and holding the power button and then wait for a minute and turn on the computer and check.

 

If you continue facing the issue, then perform a system restore on the computer back to the date when everything was working fine on the computer.

 

Follow the steps in the below article to perform a system restore.

 

https://support.hp.com/in-en/document/c03327545

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

 

The_Fossette
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation