Hard Drive Backup Blocked By "Administrator Permission" Prompts

[ADonMartini_790]

This topic is somewhat related to my other post found here:

Endless Automatic Repair Loop Upon Startup (cont.) - HP Support Community - 8698137

I've been asking around a few other forums about backing up the contents of my laptop's hard drive before attempting a fix for an endless loop of "Automatic Repair" reboots. Using the items available to me (mentioned in this post), I've used a separate laptop (an HP Stream running Windows 10 In S Mode) to attempt a copy of the hard drive's contents, but each attempt at doing so would generate this prompt:

A "Continue" button (complete with the "administrator shield" icon) appears on the prompt, suggesting that administrator permission to execute a Copy would be granted once selected. I select the "Continue" button, which proceeds into the copying phase of the backup, as the below image shows:

The above image shows that the contents of the "Users" folder within the Windows (E:) File Explorer folder (the drive affected by the problem) are in the process of being copied ahead of the paste into another external storage device. This process usually takes about five-to-seven minutes, give or take, but then, when the copy process finishes after several minutes of discovering items, the paste completes in a matter of seconds without carrying anything over. I took the screen capture below to illustrate this:

In the image above, the "Paste" is shown to be nearly finished at 66%, but strangely, none of the identified files are actually being transferred during this process, as is indicated by the "Items remaining" section by this point. When the download window closes, the "Users" folder is not present on any of the external storage devices I've used so far, even in several different attempts on different devices and computers in recent weeks.

At first, I thought the problem was probably an overcorrection from the security features of Windows 10 In S Mode, but now, I'm not too sure why this is happening, and I haven't been getting any recent answers about what can be done about it. I don't feel comfortable attempting a reinstall of the operating system without doing a data backup first, so if anyone knows what is causing this anomaly that is preventing me from doing the backup, or better yet, have a suggestion on how to correct it, please feel welcome to leave a reply and walk me through the process.

Thanks in advance

ADonMartini_790

[ADonMartini_790]

Nothing new to report; just leaving a quick message to keep the topic from being locked.

I could still use some help, so please feel free to leave a message if you may have some advice to move things along.

Thanks in advance

[ADonMartini_790]

Sorry to see there hasn't been any new activity since my last post here...

Nonetheless, I got around to doing an online search about the problem and it led me to this tutorial video: https://www.youtube.com/watch?v=K-UFVN9JEdI

I may give this a try pretty soon, unless anyone might have a reason that this tutorial (dated in 2019) wouldn't work with my computer or operating system, or may have some other suggestion that may be more in line with my issue. Either way, my door is always open, and I'll try to provide a later update with whatever I end up doing.

As always, thanks in advance for any helpful replies.

[ADonMartini_790]

OK -- had a chance to attempt the "administrator permission" fix in the YouTube video in my previous post, but it didn't seem to correct the problem. I followed the steps exactly as they were given in the tutorial; other than the curious change in that it looked as though the copy-and-paste was going to complete properly, the computer gave me the same error prompt and refused to duplicate the files, even after selecting the "Continue" button.

I would really appreciate some help here. I encourage anyone to look at the video to see what might have kept this from working, or better yet, recommend something else that might get me to the next step.

Thanks in advance,

ADonMartini_790

[ADonMartini_790]

I've done another Internet search on that administrator permission issue and found another YouTube video to share with everyone. Turns out the method is the same as the previous link, with one key exception:

In both videos, the tutorials show that an error message appears when the change to permissions for "Everyone" is to be applied. The first video shows the user clicking "No" on said error message, alternating between clicking "Apply" and "OK" between discarding the error messages. Full disclosure, that's what I had done when attempting the fix yesterday. However, everyone will see that the second video shows the user clicked "Yes" on the final error prompt, and recommends a computer restart after the system changes (which shows a few failure notices during the reconfigure of security settings).

Again, I followed the steps in the first video, basically alternating on clicking "Apply" and "OK" repeatedly without accepting the "do you want to continue" prompt that warns of the setting changes. The second video (slightly more recent, dated 2021) instead suggests that the terms should be accepted on said prompt, and subsequently click "Continue" for the series of Security Error prompts ahead of restarting the computer.

I'm willing to try this new strategy, but have some concerns; since I'm borrowing a separate laptop that uses Windows 10 Home In S Mode, I worry that using this technique might cause some sort of change to the OS that won't be reversible; I would like to be able to make as minimal changes to the borrowed laptop as possible as I work to correct the issues with my own. Also, there's some concern that the error prompts caused by accepting the change might not allow for me to do the hard drive copy-and-paste at the end of the process anyway. Would anyone happen to know what may come out of trying this?

If anyone would like to leave a comment that might answer these concerns, or might recommend another method that could help, please do not hesitate to do so. All helpful replies are appreciated.

[ADonMartini_790]

I've done another Internet search on that administrator permission issue and found another YouTube video to share with everyone. Turns out the method is the same as the previous link, with one key exception:

In both videos, the tutorials show that an error message appears when the change to permissions for "Everyone" is to be applied. The first video shows the user clicking "No" on said error message, alternating between clicking "Apply" and "OK" between discarding the error messages. Full disclosure, that's what I had done when attempting the fix yesterday. However, everyone will see that the second video shows the user clicked "Yes" on the final error prompt, and recommends a computer restart after the system changes (which shows a few failure notices during the reconfigure of security settings).

Again, I followed the steps in the first video, basically alternating on clicking "Apply" and "OK" repeatedly without accepting the "do you want to continue" prompt that warns of the setting changes. The second video (slightly more recent, dated 2021) instead suggests that the terms should be accepted on said prompt, and subsequently click "Continue" for the series of Security Error prompts ahead of restarting the computer.

I'm willing to try this new strategy, but have some concerns; since I'm borrowing a separate laptop that uses Windows 10 Home In S Mode, I worry that using this technique might cause some sort of change to the OS that won't be reversible; I would like to be able to make as minimal changes to the borrowed laptop as possible as I work to correct the issues with my own. Also, there's some concern that the error prompts caused by accepting the change might not allow for me to do the hard drive copy-and-paste at the end of the process anyway. Would anyone happen to know what may come out of trying this?

If anyone would like to leave a comment that might answer these concerns, or might recommend another method that could help, please do not hesitate to do so. All helpful replies are appreciated.

[ADonMartini_790]

My apologies for the last message -- I'm not sure why it double-posted. Please disregard it.

I'm back because I wanted to provide a quick update; not to mention, I have a question to ask following the update.

I recall that I had a semi-functional desktop computer available that I could feasibly use to conduct the hard drive copying. I put it together and tried to connect the laptop's hard drive over the weekend, but didn't get an on-screen display. Looking at the system requirements for the hard drive adapter I'm using, I saw that it is a USB 3.0 adapter, which may be incompatible to the desktop's operating system that runs Windows 2000 Professional. Those same system requirements on the adapter's package states that a USB 2.0 adapter would actually be compatible for Windows 2000.

That being said, does this mean I would have to get a second hard drive adapter with a USB 2.0 interface in order to try it on this older desktop? Please feel free to reply and advise.

Thanks in advance

ADonMartini_790

[ADonMartini_790]

Saw there weren't any responses, so I went ahead and took a chance on getting another hard drive adapter recently -- a KingWin Model ADP-07 USB 2.0 to SATA Adapter.

Turns out not much changed -- I first tried it on the older desktop mentioned before: an HP Vectra that runs Windows 2000 Professional. The computer was able to detect the USB device, but nothing from the hard drive displayed. I ended up giving it a try on the HP Stream that runs Windows 10 Home In S Mode; like before, it connected to the drive, but in attempting the cut-and-paste, I was again blocked by the "administrator permission" issue. So I'm back to square one again.

I'd really appreciate it if anyone has any idea on what is causing this and what can be done to straighten it out.

Thanks in advance for any helpful replies!

ADonMartini_790

[ADonMartini_790]

OK -- I've returned to make another update on the matter.

Based on the two YouTube tutorials I've posted previously (seen here and here), I've made a few adjustments to the security permissions on both the alternate laptop I've been using for repairs, and for the affected hard drive that has been presenting the "Administrator Permission" prompts that have hindered backup and repair efforts; the full, detailed explanation of the process can be found in the link below, which will redirect to the specific post on the parent topic:

https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/Endless-Automatic-Repair-Loop-Upon-Startup-co...

Long story short, the apparent source of the prompts that have prevented a proper backup of the drive is likely identified in the image below, which seemingly implicates the "AppData" folder found within the "Users" directory of the affected hard drive.

Hopefully, this is a relevant update, which I hope will give someone the incentive to leave a comment on what can be done to correct this issue; please feel free to post a reply if you are reading this topic and can recommend a possible solution.

Thanks in advance

ADonMartini_790

[ADonMartini_790]

Just leaving a message to keep the topic active -- if anyone has a helpful comment to make, feel free to contribute whatever advice or tips you may have.

Thanks in advance for any helpful replies!

ADonMartini_790