Hard Drive Short DST Check: Failed

tim112621 · ‎11-23-2020

I'm working on repairing an HP Notebook - 15-bs013dx. It would not startup properly. I was able to run a System Quick Test and the Hard Drive Short DST Check: Failed. The Failure ID is U34E63-927AA8-XD7UQK-60XF03. The Product ID referenced is 1TJ81UA#ABA Hard Drive 1 - Primary HDD Bay*.

Can this be repaired with steps I can do myself? If not, is it financially worth it or should I just replace the laptop?

Prométhée · ‎11-23-2020

hi

Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
https://support.hp.com/us-en/product/hp-15-bs000-laptop-pc/15551412/model/17850885?sku=1TJ81UA&seria...

You can try to help yourself with this tutorial (sorry not fully translated)

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

Using the HP Cloud Recovery Tool (Windows 10, 7)

HP 15 Laptop PC (Intel) HP 15g Laptop PC HP 15q Laptop PC - Maintenance and Service Guide

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