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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
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Solved!
Hard Drive
03-23-2021 04:16 PM

HARD DRIVE FAILED FAILURE ID 90fxtl-879ajj-wptx7g-60w603 Is there any hope for this HD?
Solved! Go to Solution.
03-23-2021 04:23 PM

Hi:
Below is the failure report generated by the code you posted, minus your PC's serial number...
90FXTL-879AJJ-WPTX7G-60W603 | OK | XXXXXXXXXX | 3/23/21 | 303 | Storage | Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive | Hard Disk 1 Quick Test Failure |
You will need to install a new hard drive and reinstall the operating system.
After you replace the drive, you can reinstall W10 by making bootable installation media using the media creation tool from the link below.
Download Windows 10 (microsoft.com)
After W10 has completed installing, you can install the drivers and available software from your PC's support page.
HP Pavilion Desktop - 550-153w Software and Driver Downloads | HP® Customer Support
Below is the link to the service manual...
Upgrading and Servicing Guide (EMEA with shipping label) (hp.com)

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