03-19-2017 08:46 AM - last edited on 03-19-2017 12:45 PM by Omar-E
I have a HP Pavilion Notebook - 15-p178 (out or warranty)
prduct id K4D83EA#ABU
serial number [Personal Information Removed]
O/S is Win8.1
The hard disk has failed with a short DTS failure error = RSNDBV-7GLBJB-MFPV6K-60SW03
I need the recovery disks for reinstalling on new disk. How do I obtain them?
i've been able to recover most of the data from the drive but the owner (my wife) never made recovery disks.
Solved! Go to Solution.
03-19-2017 08:55 AM
I'm guessing from the Model, that you live in the UK - if that's correct, you can order replacement recovery media from the HP Partner on the following link.
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