Hard disk failure - how to resolve

[HDFail]

Intially when I bought the laptop, it was windows 8.1, free upgraded to windows 10. Four days back got "Authentication failure message with blue screen. I did hard test no work, then went to bios and disable security and enable lagacy mode no work, then got the windows 10 recovery usb drive from friend laptop and tried, its tried to reinstall software but failed. When I check the hard drive with using F2 key. In test hard disk failed. Please let me know what I need to need to do. If need to replace the hard disk how can I contact HP and after replace hard drive how can i install the windows. I don't have original recovery drive.  If need to repplace hard drive please let me know which model hard drive i can buy and replace and where can i buy.

Here is the laptop info.

HP Notebook - 15-f211wm (Touch) (ENERGY STAR)
Warranty status: ? Manufacturer warranty has expired
Product number:L0T32UA

Hard disk check Failure ID
9UW04K-7SG8M1-MFPWMF-609G03

Thanks

[CherylG · Accepted solution]

The Specs page says your model shipped with Windows 10?

https://support.hp.com/us-en/product/hp-15-f200-notebook-pc-touch/7630399/model/8788164/document/c04...

And there is Recovery Media available to install Windows 10 on a new hard drive. Last item in the list of Software/Drivers:

https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-touch/7630399/model/8788164

A retail 2.5" laptop SATA hard drive can be used. Western Digital, Seagate,Toshiba, etc.Just be sure to get one of at least equal capacity as the original in order to use HP Recovery Media to install Windows. It can be larger, but not smaller capacity.For instance you now  have a 500GB hdd so you could use a 750GB hdd but not a 320GB hdd.

Example:http://www.bestbuy.com/site/wd-blue-500gb-internal-sata-hard-drive/4830705.p?skuId=4830705

[HDFail]

After buy and install the hard drive, how can I install windows 10? Where can I get the windows 10 software to install? Does hard drive contains windows 10? Please let  me know.

Thanks

[CherylG]

I posted about Recovery Media above...but here is the link again.

There is Recovery Media available to install Windows 10 on a new hard drive. Last item in the list of Software/Drivers:

https://support.hp.com/us-en/drivers/selfservice/hp-15-f200-notebook-pc-touch/7630399/model/8788164

[HDFail]

Thank you very much.

I did not find "remove old hard disk and replace with new for HP Notebook - 15-f211wm" laptop. Could you please provide the video link for this and video link for how to "To install Recover media Windows 10 on a new hard drive".

Thanks

[CherylG]

Your model is not one of the easiest to change hard drive:

http://h10032.www1.hp.com/ctg/Manual/c04763947

Once you get the hdd replaced you will boot from the Recovery Media.Immediately after powering on start tapping Esc key. From the start up menu press F9 for Boot Options. A window willl open showing bootable devices-use arrow key to move down and highlight/select USB or CD/DVD (depending on your media). Next press Enter key. 

[HDFail]

Thank you very much.

I would like to add more memory also. Right now it has only 4 GB memory. Would like to add 8 GB more memory card. Please send me the video link how to add more memory card for this laptop "HP Notebook - 15-f211wm".

Thanks