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HP Pavilion - 14-ce3008nia
Microsoft Windows 11

Hello,

I turned on my HP Pavilion - 14 - ce3008nia today and a blue-black screen appeared which stated :

                                                                                                           Boot Device Not Found

                                                                                                           Please install an operating system on your hard disk

                                                                                                           Hard disk <3FO>

                                                                                                           F2 System Diagnostics

I tried following the steps in 'HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors' in the SUPPORT COMMUNICATION- CUSTOMER ADVISORY document HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors | HP® Customer Sup.... Everything was going smoothly until procedure 4, after confirming that Intel Optane was listed and tried to Perform F11 Recovery, or restore the system using HP recovery media. I tried to press the F11 but it would not work. I tried to check for a solution in HP PCs - Performing a System Recovery (Windows 10) but I did not know what to do. Please can someone help me out, How do I get to the system recovery options from the blue-black screen. Thank you.

 

3 REPLIES 3
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@Uur --  Hard disk <3FO> -- F2 System Diagnostics

 

Your motherboard assigns "3F0" to the first SATA device -- disk-drive or CD/DVD device,

and assigns "3F1" to the second SATA device.

 

What happens when you press "F2"? That should start the HP System Diagnostics, where you can select to run one test against your disk-drive.  You might get "no disk-drive can be accessed".

 

Either:

1. the "data" and/or "power" cables are not securely connected to your disk-drive;

2. the disk-drive itself has completely "failed", and must be replaced.

 

If you are not comfortable with opening-up your computer, to check the above possibilities, take the computer to a computer technician, for trouble-shooting.  But, they will probably say "you need to replace the disk-drive".  In that case, purchase a SSD (Solid State Device), instead of a "spinning" disk-drive, to get much-faster input/output performance. A 500 GB SSD is well under $100.00.

Fortunately, reinstalling Windows does NOT require you to purchase another copy of Windows.

 

HP Recommended

The <3FO> message does not necessarily mean your drive failed or it's a severe problem. The drive is not recognized and has to be formatted or initiated. I received the same error message. I also had a similar problem when I installed a new Crucial 500G NVMe M.2 SSD hard drive and upgraded to the120G SSD. My computer HP Pavilion Desktop did not display any messages. It was simply a black screen. I tried connecting the 500Gb drive to an external USB enclosure to access and format it on another computer, but it didn't recognize the drive. It did show up on Windows Computer Management, but I couldn't format or do anything to it. I tried the cloning tool from Acronis Crucial, but that failed to recognize the 500G Crucial drive. 

I  reinstalled my Original 120Gb SSD with Win 11 on my PC.

I downloaded the Windows 11 iso file and burned it onto the DVD. I then replaced the 120G with the new 500G SSD. The Windows 11 installation prompt came up. Windows formatted the drive and installed Windows 11.

I don't know if this would help you or others. Good luck.

 

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@cpasram  / @Uur -- The <3FO> message does not necessarily mean your drive failed or it's a severe problem. The drive is not recognized 

 

I disagree.

When the motherboard detects that there is a HDD/SSD connected to the "3F0" SATA socket, but the HDD/SSD does not respond, e.g., "i am a 500 GB SSD", then the motherboard produces that error-message.

 

and has to be formatted or initiated

 

I agree that it first needs to be "initiated", before any partition on it can be created and "formatted".

 

After the motherboard is "happy" that the HDD/SSD has "identified" itself, then Windows (or some Linux-variant or MacOS) must be used to "initialize" it, and divide it into partitions, and then to "format" each partition.

 

So, it is a two-step method to be able to use any brand-new "uninitialized" HDD/SSD.

 

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