Hard drive Short DST error message

[Zalan]

Can anyone confirm what the following error message means OU6KMD-6R28JG-MFPX0J-60W303 

[iomare]

Hi Zalan,

This error means that your hard drive has failed or is failing. You will need to change your hard drive as soon as possible and try to backup all your personal data. You can do this by removing hard drive and attaching to another computer with usb hub and see if you can recover any data.

You will need a new 2.5" drive for your laptop, you can choose brand and capacity you want. Probably cheaper in online stores. You could also opt or an SSD which will improve system performance. 

You will have to reinstall windows 10. You can download the media creation tool from Microsoft, run it and create a bootable usb drive with win 10 on it. It will be activated automatically when installed (if asked for product key just click on do not have one) as long as you install the same edition which was already on the PC.

Let me know if you need any further help,

David

[Zalan]

I have created a bootable USB drive with Windows 10 on it but when I tried to install it I get stuck at a screen showing drive 0 and 5 partitions plus 50.5GB of unallocated space on the new 1Tb hard drive saying "Windows can't on drive 0 partition .."

Any advice?

Alan.

[iomare · Accepted solution]

Hi Zalan,

A couple of things. Make sure that secure boot is disabled in BIOS. Now if it is new drive there should be no partitions on it. Anyway if you do not need any of the data on this new disk proceed as follows. When you get to install screen, choose custom install and delete all partitions (highlight one partition at time and click on delete), this should give you one disk of unallocated space. Now highlight this diskspace and install windows 10 on this space.

Let me know,

David

[Zalan]

David,

Thank you for all your help. This message is being sent from my Pavilion g series so it is one big thumbs up on one successful rebuild.

Regards,

Alan