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‎05-06-2022 07:59 AM

HP Recommended
Product: HP Pavilion - 15-cs0053cl
Operating System: Microsoft Windows 11

Laptop was working fine, froze up, did a hard re-start and now I suddenly have a black screen telling me ‘Boot device not found/please install an operating system on your hard disk’

 

I’ve done the memory test, hard drive check.  I’m honestly stuck.  Any help would be greatly appreciated.

1 REPLY 1

‎05-06-2022 09:36 AM

HP Recommended

hi

ok, but what is the result of the tests?

___________________________

[macro auto]
it can be a material problem!
You can try several things in order to try to recover your data, I give some explanations here, but in French!

 

que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574

 

You can try a bootable cd / dvd type live cd (linux)

 

https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/


you can try removing the hard drive, in order to connect it to another computer internally, or with a usb adapter!

 

https://www.muo.com/tag/connect-get-data-off-hard-drive/
If your disk is not completely out of order, this gives you a small chance



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