Harddisk

[Lagerfeld]

Hi...

when i try to run a hard disk test... i get the  messege “no hard disk installed” 

what to do..?

[iomare]

Hi,

The test (system) is not seeing the hard drive, meaning not installed physically.

You should see if the hard drive has "come loose" from the slot.

Most likely the hard drive is defective and needs to be replaced.

If you provide the exact model or product number we can take a look at the notebook in question.

https://support.hp.com/us-en/document/c00033108

Hope it helps,

David

Please click on thumbs up for thanks

Please click on accept as solution if answered your question

Please click on thumbs up fro thanks

[Lagerfeld]

Hi David 

thx for your reply...

can i replace the hard drive with a new one without loosing Windows or do i have to reinstall Windows ...? 

Its a HP pavillon g6

[iomare]

Hi,

You will need to reinstall Windows. What version did you have installed?

You will need to be more precise with the model name or provide the product name as G6 is not enough

Example:

HP Pavilion G6-2306EL

In the link I provided above it shows how to find it.

Regards,

David

[Lagerfeld]

Hi again

Sorry.... its the 2214-so model

Windows 8 was installed...

 Is it possible to download w8 (for free) and reinstall after changing the harddrive..?

[Javier_Alvarez]

Hi, if your computer had Win 8 installed from manufactures probably key is included on motherboard so you can replace hard disk and install Win 8 and o.s will activate itself when connected.

Beware of differences beetween 8 and 8.1

[Javier_Alvarez]

Hi, again from here you can download a Win 8 Iso

https://www.microsoft.com/en-us/software-download/windows8ISO

Just check version

[Lagerfeld]

Thnx Big help... Can i download W 8.1 or do i have to download W8 and then upgrade to 8.1...

because W8 was or are preinstalled on the pc when i brought it...?

[iomare]

I believe it is not so simple as @Javier_Alvarez mentions, as for WIN 8, I believe it will ask you for a product key during install.

Take a look at this thread which explains how you can download and install win 8.1 with product key which is in your firmware.

https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hard-disk-problem/m-p/6908604#M...

Hope it helps,

David

[Javier_Alvarez]

I have tried recently on Toshiba laptops and seems works, just override installation when key is required an after install and connect system itself validates it.