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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Help!. Password Check failed Fatal Error.....System Halt...

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01-20-2015 07:24 AM - edited 01-20-2015 07:32 AM
Password Check failed
Fatal Error.....System Halted
CNU9359B3P
Solved! Go to Solution.
Accepted Solutions
01-20-2015 07:48 AM
Dear Customer,
Welcome and Thank You for posting your query on HP Support Forum
It looks like you're looking for a Password here, We will surely assist you with this issue
Please try this Password = e9lofqopf2
Steps to be followed:
- Use the unlock code posted above to enter the BIOS
- Disable all passwords that are enabled
- If asked for current password - type the unlock code
- For new password, just press ENTER key
- Repeat the same for verify password column.
- Then leave the BIOS by saving & exit option to save the changes.
Troubleshooting:
Incase if the Password doesn’t work please try a Hard Reset as follows.
- Shut down the notebook
- Unplug the AC Adapter and then remove the battery
- Hold down the Power button for 30 seconds
- Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook
- If you now see a password box, Please type the same Password I shared before and press enter
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
01-20-2015 07:48 AM
Dear Customer,
Welcome and Thank You for posting your query on HP Support Forum
It looks like you're looking for a Password here, We will surely assist you with this issue
Please try this Password = e9lofqopf2
Steps to be followed:
- Use the unlock code posted above to enter the BIOS
- Disable all passwords that are enabled
- If asked for current password - type the unlock code
- For new password, just press ENTER key
- Repeat the same for verify password column.
- Then leave the BIOS by saving & exit option to save the changes.
Troubleshooting:
Incase if the Password doesn’t work please try a Hard Reset as follows.
- Shut down the notebook
- Unplug the AC Adapter and then remove the battery
- Hold down the Power button for 30 seconds
- Plug in the Power/AC Adapter (Leave the battery out for the moment) & Start the Notebook
- If you now see a password box, Please type the same Password I shared before and press enter
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the KUDOS star on left to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
Although I am an HP employee, I am speaking for myself and not for HP
03-30-2016 10:12 AM
Enter: e9lov77847
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
K N R K
06-10-2016 03:31 PM
Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티
Thank you for your understanding
08-02-2016 03:34 AM
Enter: e9lov3oi5i ( 3rd character is a lower case L )
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP