• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎07-20-2014 09:05 AM

HP Recommended

Hey everyone,

 

Basically, when I bought this laptop it was running on Windows 8. However, becaue I am not comfortable with this version of Windows, I downgraded to Windows 7. I had no problem installing graphic, sound etc. drivers but for some reason cannot find anything that works for network adapters.

 

I think the notebook is literally designed for Windows 8 only so I am not sure what to do, what I am sure however, is that I do not wan't to upgrade to Windows 8 but want to stay with Windows 7.

 

Here are the ID's for the Network Adpaters:

 

Ethernet Controller:

 

PCI\VEN_10EC&DEV_8136&SUBSYS_2163103C&REV_08

 

PCI Simple Communications Controller:

 

PCI\VEN_8086&DEV_9C3A&SUBSYS_2163103C&REV_04

 

SM Bus Controller:

 

PCI\VEN_8086&DEV_9C22&SUBSYS_2163103C&REV_04

 

Universal Serial Bus (USB) Controller

 

PCI\VEN_8086&DEV_9C31&SUBSYS_2163103C&REV_04

 

I hope you guys can help me.

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-20-2014 09:36 AM

HP Recommended

Hi:

 

First install the smbus controller driver and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127793-1&cc=us&dlc=en&lc=en...

 

Ethernet:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127816-1&cc=us&dlc=en&lc=en...

 

PCI Simple Comms:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127794-1&cc=us&dlc=en&lc=en...

 

USB 3.0:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127803-1&cc=us&dlc=en&lc=en...

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎07-20-2014 09:36 AM

HP Recommended

Hi:

 

First install the smbus controller driver and reboot.

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127793-1&cc=us&dlc=en&lc=en...

 

Ethernet:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127816-1&cc=us&dlc=en&lc=en...

 

PCI Simple Comms:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127794-1&cc=us&dlc=en&lc=en...

 

USB 3.0:

 

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-127803-1&cc=us&dlc=en&lc=en...

Was this reply helpful? Yes No

‎07-20-2014 09:53 AM

HP Recommended

Thank you very much. I finally have internet.

I appreciate the very swift reply, great customer service mate.

Was this reply helpful? Yes No

‎07-20-2014 10:22 AM

HP Recommended

You're very welcome.

 

Glad to have been of assistance.

Was this reply helpful? Yes No

‎10-17-2017 06:12 AM

HP Recommended
Hi,
I have the same problem as TheWuNr but the links don’t work anymore.. Can you please help me:)

Thanks.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.