Hi. I have 9470m with win 10 32 bit and I can find the driver for card reader, can anyone help me?

[aranaumm]

Hi. I ve got 9470m with win 10,  32 bit and I cant find the card reader driver for it.

Can anyone help me please?

Thank you.

[Paul_Tikkanen]

Hi:

You need this W10 driver for the SD card reader:

JMicron Media Card Reader Driver

https://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe 

[aranaumm]

Thank you my friend, but it didnt work.

I dont get it, I ve tried so many drivers and none works.

It was working fine before I reinstalled win 10, so I know that the hardware device its good.

The only difference is that my old windows was 64bit and this one now its 32 bit. Could that be the problem?

Cant seem to make it work now...

Thanks anyway.

[Paul_Tikkanen]

You're very welcome.

That driver should have worked.

When the SD card reader in that model needs a driver there will be a device listed in the device manager labeled as a Base System Device.

Please post the hardware ID for the base system device so I can figure out what the problem is.

Use this guide for how to find the hardware ID for a device:

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

[aranaumm]

Hi. As you can see, after I installed the driver you sent me, the device manager (sorry, its in Portuguese) doesnt show any faulty driver anymore but it still doesnt see the micro sd cards. I ve tested the card on another computer, 2 different sd cards with 2 different adapters and it works fine. Im thinking about reinstalling Win 10 again.  Thanks for your help.

[Paul_Tikkanen]

You're very welcome.

Unfortunately, since the card reader driver is successfully installed, that means the read head of the SD card is damaged and cannot read any media.

The same thing happened to me on my old HP nc6400 notebook.

The driver installed fine, and the card reader didn't work.

I tried a few different operating systems too (XP, Vista & W7).

I gave that notebook away and got a used one very cheaply and the SD card reader worked fine on XP > W10 using the same driver.