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HP Recommended
HP NB 15s-eq1445ng
Microsoft Windows 10 (64-bit)

Hi,

I am quite happy with my new HP NB 15s-eq1445ng. However, try as I might, I cannot find how to do a hardware reset. You know, with my old Samsung notebook i had to do it within about 9 years only twice, but I had to. That is, it froze so heavily, pressing the on/off button for more than 30 seconds did not help, I had to remove the rechargeable batteries, wait a few seconds for the capacitors to discharge, put the batteries in again, and everything was ok, easy. My new HP NB does have only fixed batteries and no reset knob or reset pinhole. How can i do the equivalent of removing/resetting the batteries, please?

Thanks,

ryzencub

P.S. Manuals did not help me either

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

Take a look here under the title "Reset a laptop with a sealed or non-removable battery"

https://support.hp.com/lv-en/product/hp-246-g1-notebook-pc/6532381/document/c01684768

 

video

https://www.youtube.com/watch?v=5NJQM8vJa9Q

 

Hope it helps,

David

Please click on thumbs up for thanks

Please clcik on accept as solution if answeerd your question

View solution in original post

In this video, we will learn how to perform a hard reset on your HP Notebook with a non-removable battery. Sometimes called a forced reset, this allows you to clear the memory if Windows or other software are unresponsive or if there are problems with the display or the computer. Specific steps ...
3 REPLIES 3
HP Recommended

Hi,

Take a look here under the title "Reset a laptop with a sealed or non-removable battery"

https://support.hp.com/lv-en/product/hp-246-g1-notebook-pc/6532381/document/c01684768

 

video

https://www.youtube.com/watch?v=5NJQM8vJa9Q

 

Hope it helps,

David

Please click on thumbs up for thanks

Please clcik on accept as solution if answeerd your question

In this video, we will learn how to perform a hard reset on your HP Notebook with a non-removable battery. Sometimes called a forced reset, this allows you to clear the memory if Windows or other software are unresponsive or if there are problems with the display or the computer. Specific steps ...
HP Recommended

Thank you David 😊

Cheers, ryzencub

HP Recommended

You're welcome @ryzencub 

 

Take care,

David

 

https://www.youtube.com/watch?v=O3sXlRZxPRY

In a breakthrough collaboration that crosses continents, Z by HP brought seven artists together to do something they've never done before and push the boundaries of their craft. They created The Living System, a short film exploring energy, creation and adaptive environments. Learn more: ...
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