How can I do a hardware reset with my new HP NB 15s-eq1445ng?

[ryzencub]

Hi,

I am quite happy with my new HP NB 15s-eq1445ng. However, try as I might, I cannot find how to do a hardware reset. You know, with my old Samsung notebook i had to do it within about 9 years only twice, but I had to. That is, it froze so heavily, pressing the on/off button for more than 30 seconds did not help, I had to remove the rechargeable batteries, wait a few seconds for the capacitors to discharge, put the batteries in again, and everything was ok, easy. My new HP NB does have only fixed batteries and no reset knob or reset pinhole. How can i do the equivalent of removing/resetting the batteries, please?

Thanks,

ryzencub

P.S. Manuals did not help me either

[iomare · Accepted solution]

Hi,

Take a look here under the title "Reset a laptop with a sealed or non-removable battery"

https://support.hp.com/lv-en/product/hp-246-g1-notebook-pc/6532381/document/c01684768

video

https://www.youtube.com/watch?v=5NJQM8vJa9Q

Hope it helps,

David

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Please clcik on accept as solution if answeerd your question

[ryzencub]

Thank you David 😊

Cheers, ryzencub

[iomare]

You're welcome @ryzencub 

Take care,

David

https://www.youtube.com/watch?v=O3sXlRZxPRY