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HP Recommended

I booted into the microsoft media and it works.

HP Recommended

Ok, we can say that this is good news
Now it's up to you, either do as I mentioned recover what you can here
Either try to recreate a usb cloud recovery key, with a little luck ..
Either now try to order a new kit as mentioned in the link, but the risk that it will not work better
If ever, the first solution is suitable, but it is possible that some programs are missing, then tell me what you need, we can try to find ..
even if for some, hp does not provide anything for download, we can find the equivalent ..

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Ok. I would like to order a recovery kit please.

How do I order it?

HP Recommended

I gave you this, didn't you see?

 Obtaining PC recovery USB drives or discs

Order recovery media from HP in the United States and Canada

Order recovery media for your specific computer model from the HP Customer Support website.

 

Look through the available software for Order Recovery Media - CD/DVD/USB.

  • If the recovery media is available, click it, click Order Media, and then follow the on-screen instructions to complete the order.

  • If the recovery media is not in the list of available software, the media is currently unavailable. Go to HP Customer Support to contact HP for options.

 

Order recovery media from HP in Europe, the Middle East, and Africa

If your device is not responding, use HP recovery media to recover or speed up your device.

etc

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

I am in Oceania, So I couldn't order a recovery kit that way.

So I contacted to the support agent and he said to try use Microsoft media.

Does that mean there aren't any recovery kit that I can buy?

HP Recommended

"Order recovery media from HP in Asia and Oceania

Depending on your computer age and warranty status, you might be able to order a recovery kit from HP.


The computer does not seem very old, but if no more warranty, that may explain the answer!
But if not way as mentioned again in the link

Obtain recovery media from other sources

If a recovery kit is not available from HP or its partners, you might locate one through an online auction or retail website.

  • Try all other system recovery options before ordering a recovery kit from outside HP.

    CAUTION:

    Be very careful when purchasing recovery solutions that are not affiliated with HP. Check the product number on your computer identification label to confirm that the recovery media works with your specific model.

it is impossible for me to tell you more
If I search on my side (In France, I would not have the same results)

Frankly, if your computer works well, with what I have proposed to you, you will not have much to gain!
find, if so, the price, whereas here it was free, and no guarantee of result!

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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