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- Notebook Operating System and Recovery
- Re: How can i recover hp dv7 when the recovery doesn't work?

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11-18-2018 10:06 AM
I reinstalled Windows 7 but no drivers work. I tried to do the f11 recovery but it doesn't load because this is a stock install of windows 7. How do i recover it?
11-18-2018 10:11 AM
Hi:
Surely there are W7 drivers for your PC.
What is the full model number or product number of your dv7?
The product number can be found on the same label as the serial number.
Please do not post the serial number.
11-18-2018 10:25 AM
Hi:
Here are the major W7 x64 drivers you need for your model...
Chipset. Install this driver first and restart the PC.
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55095.exe
Graphics: This driver installs both the Intel and AMD GPU's...
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55092.exe
Audio:
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55094.exe
Ethernet:
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55105.exe
Wifi:
https://ftp.hp.com/pub/softpaq/sp54501-55000/sp54841.exe
Touchpad:
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55107.exe
USB3:
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55102.exe
Intel Management Engine Interface:
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55100.exe
Fingerprint reader (if your notebook has a fingerprint reader).
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe
SD card reader:
https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55104.exe
That should be most of them. Let me know if you need any others.
Here is the link to the support page for your notebook.
11-18-2018 11:24 AM
Ok, so i have an uodate for you.
I installed the chipset, restarted, and everything was good.
I installed the graphics, but when I restarted windows does "starting windows" but then it goes to a black screen where it is now stuck /:
What do i do now?
11-18-2018 11:29 AM
Try starting windows in safe mode.
It sounds to me like one of the GPU's is fried, because that shouldn't happen
To start windows in safe mode, restart the PC, keep tapping the F8 key until you get windows to start in safe mode.
https://www.youtube.com/watch?time_continue=10&v=9BrVlw_DiF0