How do I claim warranty on my laptop battery?

[SmaugiaVolans]

My laptop (Zbook Studio G4) has a battery problem. The battery looks slightly swollen, and when not using the charger the laptop randomly shuts down. I have just one month of warranty left, so I want to get a replacement battery. The only option that is available for me (in the Netherlands) to contact HP is to call them on a phone number, but this phone number tells me it's 'not in use' when I try it. I am calling during business hours, and there is no other phone number or any other way to contact HP.

How do I contact HP and ask for a battery replacement? I honestly have no idea what to do now, there are simply 0 options left as far as I can see.

[Dragon-Fur]

@SmaugiaVolans 

Not sure.

During the week, at least, HP Service should be open during business hours as designated in your region.

For those reading:

HP Technical Support – Contact Information

Submit information / case online

Sign in or continue as a guest

Reminder:  HP Phone numbers you find on the Internet have likely been hijacked.

Many roads lead to HP Support.

Settings > System > About > (Support) Online support > Contact an HP Agent

OR

Open website  HP World-Wide Support

 Select your region and follow the prompts

OR

>>> Option - HP Support is on Facebook <<<

HP on Facebook

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

That said,

Request for Review

• I will submit a request that someone review your question / concern.

Worth Noting

• Our Community is not HP Technical Support, nor are we HP Sales or HP Service.
• Our request for assistance on your behalf does not influence the outcome:  Our request is not a magic back door into HP Support.
• The time frame (how long it takes) for a response is not controlled by the Community.
• If / When there is a response, a Community moderator / agent will (should) post back on this thread before using other methods to contact you. 

Note to those reading:

• Do not contact random numbers posted in a public or private message by “new members”.  Vermin are looking for victims – don’t be next.

• Please do not post any personal or case information here - we cannot make use of the data. 
• Posting personal information at a public site increases your risk from rats and scammers.

Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up on a post to show appreciation for the help.

Answered? Click "Accept as Solution" to help others find a solution.

[Riddle_Decipher]

@SmaugiaVolans I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

Thank you for visiting the HP Support Community.