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- HP Community
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- How do I get a live perso kin

Create an account on the HP Community to personalize your profile and ask a question
01-11-2021 08:46 AM
I understand your concerns -- but I need to be realistic here -- as most likely, this is NOT going to happen. For two reasons.
First, HP only provides personal support for devices that are still under the HP warranty coverage which, unless you purchased a care pack, ran out 12 months after your purchase. They will not talk to you now as they do not repair out-of-warranty devices.
Second, HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.
To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number. That site won't let you create a support ticket if your warranty has expired.
US contact link: https://support.hp.com/us-en/contact-hp
I am a volunteer and I do not work for, nor represent, HP