• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Spectre 360 13

I have heard this is a reoccurring problem and need to speak to a live person.  Have had pc for 2 years and now won't turn on

1 REPLY 1
HP Recommended

@Hifly808 

I understand your concerns -- but I need to be realistic here -- as most likely, this is NOT going to happen.  For two reasons.

 

First, HP only provides personal support for devices that are still under the HP warranty coverage which, unless you purchased a care pack, ran out 12 months after your purchase.  They will not talk to you now as they do not repair out-of-warranty devices.

 

Second, HP does not provide links for phone support in the US because of Scammers that were harvesting those numbers, calling customers, and charging them money for services they did not need.

To get a phone number, you have to go to the HP site listed below, create a support case, and after that, HP will provide contact information, possibly including a phone number.  That site won't let you create a support ticket if your warranty has expired.

US contact link: https://support.hp.com/us-en/contact-hp



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.