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‎10-31-2018 03:46 PM - last edited on ‎10-31-2018 03:53 PM by Retired

HP Recommended

I have the blue screen of death...i ran all the diagnostic tests and they have all passed.  the only problem I can find is parametrer not specified.  I have triede all of the advanced settings.  I have all my son's pictures and all of the foundation informatioon that we set up in his memory.  I don't want to lose the pictures. HELP 

1 REPLY 1

‎11-01-2018 08:35 AM - edited ‎11-01-2018 08:35 AM

HP Recommended

@TerriFP

Bluescreen failures are notoriously difficult to diagnose and to fix -- far beyond what we typically can do on this forum.

That said, the community Win10 forums has a section devoted to diagnosing BSODs.  So, your best bet would be to post your problem there:  https://www.tenforums.com/bsod-crashes-debugging/

Good Luck



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