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HP Recommended
17-ak006na
Microsoft Windows 10 (64-bit)

Hello,

 

I have installed dual boot Linux, then I deleted it, now Windows boots fine, the problem is I can't restore factory settings.

 

No matter what I try I see message please provide your windows OS recovery media.

 

I have tried F11 and it cant fint recovery partition. When Windows start I see the recovery partition is there I just can't start the process.

 

I see in Windows Explorer: RECOVERY (D:) 1.64Gb free of 13.3Gb

 

In disk management I see other volumes too. I have used diskpart and assigned letters to all and now I see in Windows Explorer:


Windows RE tools (I have assigned letter K: its 472Mb free of 979Mb

 

Local drive H: 146Mb free of 256Mb - this my EFI drive here is what I have there:

 

 Volume in drive H has no label.
 Volume Serial Number is DAA7-054A

 Directory of H:\

06/10/2018  17:07    <DIR>          EFI
06/10/2018  17:07    <DIR>          loader
20/10/2018  22:18    <DIR>          NST
21/10/2018  20:09                 0 Recovery.txt
               1 File(s)              0 bytes

 Directory of H:\EFI

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
29/09/2017  16:32    <DIR>          Microsoft
06/10/2018  17:07    <DIR>          Boot
01/12/2017  23:35    <DIR>          HP
06/10/2018  18:17    <DIR>          ubuntu
06/10/2018  17:07    <DIR>          systemd
06/10/2018  17:07    <DIR>          com.solus-project
               0 File(s)              0 bytes

 Directory of H:\EFI\Microsoft

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
29/09/2017  16:32    <DIR>          Boot
29/09/2017  16:32    <DIR>          Recovery
               0 File(s)              0 bytes

 Directory of H:\EFI\Microsoft\Boot

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:38    <DIR>          bg-BG
18/03/2017  20:57           115,616 bootspaces.dll
18/03/2017  20:57             4,662 updaterevokesipolicy.p7b
12/04/2018  00:38    <DIR>          cs-CZ
12/04/2018  00:38    <DIR>          da-DK
12/04/2018  00:38    <DIR>          de-DE
12/04/2018  00:38    <DIR>          el-GR
12/04/2018  00:38    <DIR>          en-GB
12/04/2018  00:38    <DIR>          en-US
12/04/2018  00:38    <DIR>          es-ES
12/04/2018  00:38    <DIR>          es-MX
12/04/2018  00:38    <DIR>          et-EE
12/04/2018  00:38    <DIR>          fi-FI
12/04/2018  00:38    <DIR>          fr-CA
12/04/2018  00:38    <DIR>          fr-FR
12/04/2018  00:38    <DIR>          hr-HR
12/04/2018  00:38    <DIR>          hu-HU
12/04/2018  00:38    <DIR>          it-IT
12/04/2018  00:38    <DIR>          ja-JP
12/04/2018  00:38    <DIR>          ko-KR
12/04/2018  00:38    <DIR>          lt-LT
12/04/2018  00:38    <DIR>          lv-LV
21/09/2018  05:09         1,273,360 bootmgfw.efi
12/04/2018  00:38    <DIR>          nb-NO
12/04/2018  00:38    <DIR>          nl-NL
12/04/2018  00:38    <DIR>          pl-PL
12/04/2018  00:38    <DIR>          pt-BR
12/04/2018  00:38    <DIR>          pt-PT
12/04/2018  00:38    <DIR>          qps-ploc
12/04/2018  00:38    <DIR>          ro-RO
12/04/2018  00:38    <DIR>          ru-RU
12/04/2018  00:38    <DIR>          sk-SK
12/04/2018  00:38    <DIR>          sl-SI
12/04/2018  00:38    <DIR>          sr-Latn-RS
12/04/2018  00:38    <DIR>          sv-SE
12/04/2018  00:38    <DIR>          tr-TR
12/04/2018  00:38    <DIR>          uk-UA
12/04/2018  00:34             8,142 winsipolicy.p7b
21/09/2018  05:08         1,256,760 bootmgr.efi
21/09/2018  05:08         1,103,352 memtest.efi
12/04/2018  00:34             5,023 boot.stl
12/04/2018  00:38    <DIR>          zh-CN
12/04/2018  00:38    <DIR>          zh-TW
29/09/2017  16:32    <DIR>          Fonts
29/09/2017  16:32    <DIR>          Resources
12/04/2018  00:34            31,136 kd_02_10df.dll
12/04/2018  00:34           329,624 kd_02_10ec.dll
12/04/2018  00:34            26,528 kd_02_1137.dll
12/04/2018  00:34           216,480 kd_02_14e4.dll
12/04/2018  00:34            44,448 kd_02_15b3.dll
12/04/2018  00:34            42,904 kd_02_1969.dll
12/04/2018  00:34            31,136 kd_02_19a2.dll
12/04/2018  00:34           249,248 kd_02_8086.dll
12/04/2018  00:34            18,840 kd_07_1415.dll
12/04/2018  00:34            40,352 kd_0C_8086.dll
12/04/2018  00:34            24,480 kdstub.dll
20/10/2018  18:41            73,728 bcdold
12/04/2018  00:34            20,384 kd_02_1af4.dll
21/10/2018  20:09            16,384 BCD
              21 File(s)      4,932,587 bytes

 Directory of H:\EFI\Microsoft\Boot\bg-BG

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,728 bootmgfw.efi.mui
12/04/2018  00:34            77,720 bootmgr.efi.mui
               2 File(s)        155,448 bytes

 Directory of H:\EFI\Microsoft\Boot\cs-CZ

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,216 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            77,216 bootmgfw.efi.mui
               3 File(s)        199,904 bytes

 Directory of H:\EFI\Microsoft\Boot\da-DK

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,192 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            76,192 bootmgfw.efi.mui
               3 File(s)        197,856 bytes

 Directory of H:\EFI\Microsoft\Boot\de-DE

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            79,776 bootmgr.efi.mui
12/04/2018  00:34            45,976 memtest.efi.mui
12/04/2018  00:34            79,776 bootmgfw.efi.mui
               3 File(s)        205,528 bytes

 Directory of H:\EFI\Microsoft\Boot\el-GR

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            80,288 bootmgr.efi.mui
12/04/2018  00:34            46,496 memtest.efi.mui
12/04/2018  00:34            80,288 bootmgfw.efi.mui
               3 File(s)        207,072 bytes

 Directory of H:\EFI\Microsoft\Boot\en-GB

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            74,656 bootmgfw.efi.mui
12/04/2018  00:34            74,656 bootmgr.efi.mui
               2 File(s)        149,312 bytes

 Directory of H:\EFI\Microsoft\Boot\en-US

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            74,648 bootmgr.efi.mui
12/04/2018  00:34            44,960 memtest.efi.mui
12/04/2018  00:34            74,656 bootmgfw.efi.mui
               3 File(s)        194,264 bytes

 Directory of H:\EFI\Microsoft\Boot\es-ES

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,728 bootmgr.efi.mui
12/04/2018  00:34            45,984 memtest.efi.mui
12/04/2018  00:34            77,728 bootmgfw.efi.mui
               3 File(s)        201,440 bytes

 Directory of H:\EFI\Microsoft\Boot\es-MX

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,728 bootmgfw.efi.mui
12/04/2018  00:34            77,720 bootmgr.efi.mui
               2 File(s)        155,448 bytes

 Directory of H:\EFI\Microsoft\Boot\et-EE

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            75,680 bootmgfw.efi.mui
12/04/2018  00:34            75,672 bootmgr.efi.mui
               2 File(s)        151,352 bytes

 Directory of H:\EFI\Microsoft\Boot\fi-FI

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,208 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            77,216 bootmgfw.efi.mui
               3 File(s)        199,896 bytes

 Directory of H:\EFI\Microsoft\Boot\fr-CA

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            79,264 bootmgfw.efi.mui
12/04/2018  00:34            79,256 bootmgr.efi.mui
               2 File(s)        158,520 bytes

 Directory of H:\EFI\Microsoft\Boot\fr-FR

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            79,768 bootmgr.efi.mui
12/04/2018  00:34            45,984 memtest.efi.mui
12/04/2018  00:34            79,768 bootmgfw.efi.mui
               3 File(s)        205,520 bytes

 Directory of H:\EFI\Microsoft\Boot\hr-HR

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,704 bootmgfw.efi.mui
12/04/2018  00:34            76,696 bootmgr.efi.mui
               2 File(s)        153,400 bytes

 Directory of H:\EFI\Microsoft\Boot\hu-HU

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            79,264 bootmgr.efi.mui
12/04/2018  00:34            45,984 memtest.efi.mui
12/04/2018  00:34            79,264 bootmgfw.efi.mui
               3 File(s)        204,512 bytes

 Directory of H:\EFI\Microsoft\Boot\it-IT

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,208 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            77,208 bootmgfw.efi.mui
               3 File(s)        199,888 bytes

 Directory of H:\EFI\Microsoft\Boot\ja-JP

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            68,000 bootmgr.efi.mui
12/04/2018  00:34            42,912 memtest.efi.mui
12/04/2018  00:34            68,000 bootmgfw.efi.mui
               3 File(s)        178,912 bytes

 Directory of H:\EFI\Microsoft\Boot\ko-KR

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            67,480 bootmgr.efi.mui
12/04/2018  00:34            42,912 memtest.efi.mui
12/04/2018  00:34            67,488 bootmgfw.efi.mui
               3 File(s)        177,880 bytes

 Directory of H:\EFI\Microsoft\Boot\lt-LT

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,192 bootmgfw.efi.mui
12/04/2018  00:34            76,184 bootmgr.efi.mui
               2 File(s)        152,376 bytes

 Directory of H:\EFI\Microsoft\Boot\lv-LV

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,192 bootmgfw.efi.mui
12/04/2018  00:34            76,184 bootmgr.efi.mui
               2 File(s)        152,376 bytes

 Directory of H:\EFI\Microsoft\Boot\nb-NO

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,192 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            76,184 bootmgfw.efi.mui
               3 File(s)        197,848 bytes

 Directory of H:\EFI\Microsoft\Boot\nl-NL

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            78,240 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            78,240 bootmgfw.efi.mui
               3 File(s)        201,952 bytes

 Directory of H:\EFI\Microsoft\Boot\pl-PL

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            78,232 bootmgr.efi.mui
12/04/2018  00:34            45,984 memtest.efi.mui
12/04/2018  00:34            78,232 bootmgfw.efi.mui
               3 File(s)        202,448 bytes

 Directory of H:\EFI\Microsoft\Boot\pt-BR

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,216 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            77,216 bootmgfw.efi.mui
               3 File(s)        199,904 bytes

 Directory of H:\EFI\Microsoft\Boot\pt-PT

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,216 bootmgr.efi.mui
12/04/2018  00:34            45,976 memtest.efi.mui
12/04/2018  00:34            77,216 bootmgfw.efi.mui
               3 File(s)        200,408 bytes

 Directory of H:\EFI\Microsoft\Boot\qps-ploc

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            54,176 memtest.efi.mui
               1 File(s)         54,176 bytes

 Directory of H:\EFI\Microsoft\Boot\ro-RO

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,704 bootmgfw.efi.mui
12/04/2018  00:34            76,696 bootmgr.efi.mui
               2 File(s)        153,400 bytes

 Directory of H:\EFI\Microsoft\Boot\ru-RU

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,216 bootmgr.efi.mui
12/04/2018  00:34            44,960 memtest.efi.mui
12/04/2018  00:34            77,208 bootmgfw.efi.mui
               3 File(s)        199,384 bytes

 Directory of H:\EFI\Microsoft\Boot\sk-SK

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,720 bootmgfw.efi.mui
12/04/2018  00:34            77,728 bootmgr.efi.mui
               2 File(s)        155,448 bytes

 Directory of H:\EFI\Microsoft\Boot\sl-SI

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,208 bootmgfw.efi.mui
12/04/2018  00:34            77,216 bootmgr.efi.mui
               2 File(s)        154,424 bytes

 Directory of H:\EFI\Microsoft\Boot\sr-Latn-RS

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,216 bootmgfw.efi.mui
12/04/2018  00:34            77,208 bootmgr.efi.mui
               2 File(s)        154,424 bytes

 Directory of H:\EFI\Microsoft\Boot\sv-SE

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            76,696 bootmgr.efi.mui
12/04/2018  00:34            44,960 memtest.efi.mui
12/04/2018  00:34            76,696 bootmgfw.efi.mui
               3 File(s)        198,352 bytes

 Directory of H:\EFI\Microsoft\Boot\tr-TR

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            75,672 bootmgr.efi.mui
12/04/2018  00:34            45,472 memtest.efi.mui
12/04/2018  00:34            75,672 bootmgfw.efi.mui
               3 File(s)        196,816 bytes

 Directory of H:\EFI\Microsoft\Boot\uk-UA

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            77,728 bootmgfw.efi.mui
12/04/2018  00:34            77,720 bootmgr.efi.mui
               2 File(s)        155,448 bytes

 Directory of H:\EFI\Microsoft\Boot\zh-CN

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            63,904 bootmgr.efi.mui
12/04/2018  00:34            42,392 memtest.efi.mui
12/04/2018  00:34            63,896 bootmgfw.efi.mui
               3 File(s)        170,192 bytes

 Directory of H:\EFI\Microsoft\Boot\zh-TW

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  00:34            64,416 bootmgr.efi.mui
12/04/2018  00:34            42,400 memtest.efi.mui
12/04/2018  00:34            64,416 bootmgfw.efi.mui
               3 File(s)        171,232 bytes

 Directory of H:\EFI\Microsoft\Boot\Fonts

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
11/04/2018  23:12            44,858 segmono_boot.ttf
11/04/2018  23:12            85,862 segoen_slboot.ttf
11/04/2018  23:12            86,178 segoe_slboot.ttf
11/04/2018  23:12         3,695,718 chs_boot.ttf
11/04/2018  23:12         3,878,410 cht_boot.ttf
11/04/2018  23:12         1,985,866 jpn_boot.ttf
11/04/2018  23:12         2,372,997 kor_boot.ttf
11/04/2018  23:12           174,952 malgunn_boot.ttf
11/04/2018  23:12           177,414 malgun_boot.ttf
11/04/2018  23:12           143,754 meiryon_boot.ttf
11/04/2018  23:12           145,418 meiryo_boot.ttf
11/04/2018  23:12           162,330 msjhn_boot.ttf
11/04/2018  23:12           164,346 msjh_boot.ttf
11/04/2018  23:12           154,426 msyhn_boot.ttf
11/04/2018  23:12           156,242 msyh_boot.ttf
11/04/2018  23:12            49,090 wgl4_boot.ttf
              16 File(s)     13,477,861 bytes

 Directory of H:\EFI\Microsoft\Boot\Resources

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
29/09/2017  16:32    <DIR>          en-US
11/04/2018  23:12            93,088 bootres.dll
               1 File(s)         93,088 bytes

 Directory of H:\EFI\Microsoft\Boot\Resources\en-US

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
12/04/2018  16:17            12,704 bootres.dll.mui
               1 File(s)         12,704 bytes

 Directory of H:\EFI\Microsoft\Recovery

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
20/10/2018  22:31            20,480 BCD
               1 File(s)         20,480 bytes

 Directory of H:\EFI\Boot

29/09/2017  16:32    <DIR>          .
29/09/2017  16:32    <DIR>          ..
06/10/2018  18:43            79,856 fbx64.efi
06/10/2018  18:43         1,196,736 bootx64.efi
               2 File(s)      1,276,592 bytes

 Directory of H:\EFI\HP

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
01/12/2017  23:35    <DIR>          SystemDiags
29/09/2017  17:38    <DIR>          BIOSUpdate
29/09/2017  17:38    <DIR>          BIOS
               0 File(s)              0 bytes

 Directory of H:\EFI\HP\SystemDiags

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
01/12/2017  23:35             4,041 SystemDiags.log
01/12/2017  23:34                33 SystemDiags.ini
01/12/2017  23:34                52 SystemDiagsCeeHistory.log
01/12/2017  23:34               628 SystemDiags-8CG7395H1X.log
04/01/2017  16:25           443,904 CryptRSA.efi
13/04/2018  09:54        17,429,864 SystemDiags.efi
13/04/2018  11:27               256 SystemDiags.sig
13/04/2018  10:58               256 SystemDiags.s09
13/04/2018  10:59               256 SystemDiags.s12
13/04/2018  10:59               256 SystemDiags.s14
13/04/2018  10:08        17,429,848 HpSysDiags.efi
13/04/2018  11:00               256 HpSysDiags.s09
13/04/2018  11:00               256 HpSysDiags.s12
13/04/2018  11:01               256 HpSysDiags.s14
              14 File(s)     35,310,162 bytes

 Directory of H:\EFI\HP\BIOSUpdate

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
04/01/2017  16:25           443,904 CryptRSA.efi
13/04/2018  08:55         1,563,560 HpBiosUpdate.efi
13/04/2018  11:27               256 HpBiosUpdate.sig
13/04/2018  11:07               256 HpBiosUpdate.s09
13/04/2018  11:07               256 HpBiosUpdate.s12
13/04/2018  11:08               256 HpBiosUpdate.s14
13/04/2018  09:08         1,563,544 HpBiosMgmt.efi
13/04/2018  11:08               256 HpBiosMgmt.s09
13/04/2018  11:09               256 HpBiosMgmt.s12
13/04/2018  11:09               256 HpBiosMgmt.s14
              10 File(s)      3,572,800 bytes

 Directory of H:\EFI\HP\BIOS

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
29/09/2017  17:38    <DIR>          Current
29/09/2017  17:38    <DIR>          New
29/09/2017  17:38    <DIR>          Previous
               0 File(s)              0 bytes

 Directory of H:\EFI\HP\BIOS\Current

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
29/09/2017  18:46         8,388,608 08345.bin
29/09/2017  18:46               256 08345.sig
29/09/2017  18:46               256 08345.s12
               3 File(s)      8,389,120 bytes

 Directory of H:\EFI\HP\BIOS\New

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
               0 File(s)              0 bytes

 Directory of H:\EFI\HP\BIOS\Previous

29/09/2017  17:38    <DIR>          .
29/09/2017  17:38    <DIR>          ..
               0 File(s)              0 bytes

 Directory of H:\EFI\ubuntu

01/12/2017  22:46    <DIR>          .
01/12/2017  22:46    <DIR>          ..
01/12/2017  22:46    <DIR>          fw
06/10/2018  18:17            71,400 fwupx64.efi
06/10/2018  18:43         1,116,024 grubx64.efi
06/10/2018  18:43               126 grub.cfg
06/10/2018  18:43         1,196,736 shimx64.efi
06/10/2018  18:43         1,153,336 mmx64.efi
06/10/2018  18:43               108 BOOTX64.CSV
               6 File(s)      3,537,730 bytes

 Directory of H:\EFI\ubuntu\fw

01/12/2017  22:46    <DIR>          .
01/12/2017  22:46    <DIR>          ..
               0 File(s)              0 bytes

 Directory of H:\EFI\systemd

06/10/2018  17:07    <DIR>          .
06/10/2018  17:07    <DIR>          ..
13/09/2018  17:45            87,642 systemd-bootx64.efi
               1 File(s)         87,642 bytes

 Directory of H:\EFI\com.solus-project

06/10/2018  17:07    <DIR>          .
06/10/2018  17:07    <DIR>          ..
06/10/2018  17:07         9,688,208 kernel-com.solus-project.current.4.18.5-90
06/10/2018  17:07        27,088,420 initrd-com.solus-project.current.4.18.5-90
               2 File(s)     36,776,628 bytes

 Directory of H:\System Volume Information

29/09/2017  18:13    <DIR>          .
29/09/2017  18:13    <DIR>          ..
29/09/2017  18:13                76 IndexerVolumeGuid
20/10/2018  18:39                12 WPSettings.dat
               2 File(s)             88 bytes

 Directory of H:\loader

06/10/2018  17:07    <DIR>          .
06/10/2018  17:07    <DIR>          ..
06/10/2018  17:07    <DIR>          entries
06/10/2018  17:07                32 loader.conf
               1 File(s)             32 bytes

 Directory of H:\loader\entries

06/10/2018  17:07    <DIR>          .
06/10/2018  17:07    <DIR>          ..
06/10/2018  17:07               359 Solus-current-4.18.5-90.conf
               1 File(s)            359 bytes

 Directory of H:\$RECYCLE.BIN

20/10/2018  18:25    <DIR>          .
20/10/2018  18:25    <DIR>          ..
               0 File(s)              0 bytes

 Directory of H:\NST

20/10/2018  22:18    <DIR>          .
20/10/2018  22:18    <DIR>          ..
12/04/2018  00:34         3,170,304 boot.sdi
               1 File(s)      3,170,304 bytes

 Directory of H:\Recovery

21/10/2018  20:05    <DIR>          .
21/10/2018  20:05    <DIR>          ..
               0 File(s)              0 bytes

 Directory of H:\Recovery\Logs

21/10/2018  20:05    <DIR>          .
21/10/2018  20:05    <DIR>          ..
21/10/2018  20:08             1,285 Reload.xml
21/10/2018  20:08                72 BootUX (1).sqml
21/10/2018  20:09                96 BootUX (2).sqml
               3 File(s)          1,453 bytes

     Total Files Listed:
             180 File(s)    117,026,390 bytes
             182 Dir(s)     150,597,632 bytes free

 

I do have installed EasyBCD and tried to create new boot options adding recovery partitions as new WinPE Extracted File System entry and when I restart I see the new entries:

 

Win Recovery

Win RE

 

Neither of them works.

 

reagentc /info

 

gives me:

 

Windows Recovery Environment (Windows RE) and system reset configuration
Information:

    Windows RE status:         Disabled
    Windows RE location:       
    Boot Configuration Data (BCD) identifier: 676ad010-66aa-11e8-9465-fd58bb1da2ac
    Recovery image location:   
    Recovery image index:      0
    Custom image location:     
    Custom image index:        0

 

I have created USB Windows boot disk with Windows Media Creation tool.

 

and have tried automatic repair - not working.

 

Tried bootrec /rebuildbcd from there - not working.

 

Is there any way for me to tell the HP Recovery Manager where the recovery partition is located and to enable it?

I tried:

 

C:\Windows\system32>reagentc /enable
REAGENTC.EXE: Unable to update Boot Configuration Data.

 

 



Windows RE tools 

I am just a nerd not HP guy 🙂

---->> Please make sure you click Solution button here ↓↓↓ if I have given you the solution.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I downloaded Windows 10 Media Creation tool from here: https://www.microsoft.com/en-us/software-download/windows10

 

created USB stick and installed new Windows 10.

 

Initially there was some issue with partitions, I just used installation tool in advanced mode deleted all existing partitions, then from all 931Gb unallocted space clicked New in the tool which is great BTW because it created all different partitions needed inlcuding new recovery one!

 

The installation is clever enough to detect my existing Windows 10 key so when I started Windows it was not activated initially, but after connecting to the web with wifi Windows got activated itself.

 

Activation was my biggest concern because there was no key label on the bottom of that laptop.

 

Good job Microsoft :clap:  

 

Hope that helps someone else too :generic:

I am just a nerd not HP guy 🙂

---->> Please make sure you click Solution button here ↓↓↓ if I have given you the solution.

View solution in original post

10 REPLIES 10
HP Recommended

Hi

 

Initially you may have 4 partitions...

 

UEFI boot partition

Windows C:

Recovery (about 16 gig) your 😧

RE TOOLS (hidden)

 

The process is that the TOOLS partition has to be found and fire off the Recovery, and assigning it drive letter K doesn't work.

Can you create a Recovery Media?  Is there an option in the HP menu section?

 

You could in theory clone the 😧 to an external USB stick.

 

You could make an install disk from a MS .iso file.  https://www.microsoft.com/en-us/software-download/windows10

 

 

 

 

HP Recommended

@Wolf665

Folks have tried using the HP Recovery partition from copies made to external drives and to USB sticks, and in ALL cases (from what I recall), NONE of them worked because it needs to be in a specific hardware location on the original drive in order to work.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

I downloaded Windows 10 Media Creation tool from here: https://www.microsoft.com/en-us/software-download/windows10

 

created USB stick and installed new Windows 10.

 

Initially there was some issue with partitions, I just used installation tool in advanced mode deleted all existing partitions, then from all 931Gb unallocted space clicked New in the tool which is great BTW because it created all different partitions needed inlcuding new recovery one!

 

The installation is clever enough to detect my existing Windows 10 key so when I started Windows it was not activated initially, but after connecting to the web with wifi Windows got activated itself.

 

Activation was my biggest concern because there was no key label on the bottom of that laptop.

 

Good job Microsoft :clap:  

 

Hope that helps someone else too :generic:

I am just a nerd not HP guy 🙂

---->> Please make sure you click Solution button here ↓↓↓ if I have given you the solution.
HP Recommended

@Wolf665 wrote:

 

 

Activation was my biggest concern because there was no key label on the bottom of that laptop.

 

 


The product key is embedded on the motherboard. 

If you had asked, we could have told you that.

 

.

HP Recommended

Thank you, question realted to key embedding

 

I have a second HP laptop EliteBook 850 G1 when I tried to run Neosmart's OemKey tool I see:

 

Unable to open MSDM table!

This PC does not contain an embedded product key - search for a product key sticker or contact your manufacturer for assistance.

 

Does that mean that for this laptop the Microsoft Windows 10 product key is NOT embedded and I will have a problem when reinstalling Windows 10 using creation tool without having a product key to activate Windows 10?

I am just a nerd not HP guy 🙂

---->> Please make sure you click Solution button here ↓↓↓ if I have given you the solution.
HP Recommended

@Wolf665 wrote:

Thank you, question realted to key embedding

 

I have a second HP laptop EliteBook 850 G1 when I tried to run Neosmart's OemKey tool I see:

 

Unable to open MSDM table!

This PC does not contain an embedded product key - search for a product key sticker or contact your manufacturer for assistance.

 

Does that mean that for this laptop the Microsoft Windows 10 product key is NOT embedded and I will have a problem when reinstalling Windows 10 using creation tool without having a product key to activate Windows 10?


If it currently has Windows 10, then Microsoft knows of it and will activate Windows 10.

 read https://answers.microsoft.com/en-us/windows/forum/windows_10-winpc/reinstalling-windows-10-after-upg...

 

 

.

HP Recommended

Hi

 

Any decent LIVE Linux, Lubuntu, Knoppix etc etc  DVD/USB

 

sudo cat /sys/firmware/acpi/tables/MSDM | strings | tail -n 1

 

That is the specific Debian command, but works in openSuSE et al.

 

So run it on both/all machines for a comparison if you like.

 

Engage Brain,  This is not the embedded OEM key but may be worth knowing.

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform

BackupProductKeyDefault     aaaaa-BBBBB-11111-22222-a2zed

HP Recommended

@Lil_Boy_Blue wrote:

Hi

 

Any decent LIVE Linux, Lubuntu, Knoppix etc etc  DVD/USB

 

sudo cat /sys/firmware/acpi/tables/MSDM | strings | tail -n 1

 

That is the specific Debian command, but works in openSuSE et al.

 

So run it on both/all machines for a comparison if you like.

 

Engage Brain,  This is not the embedded OEM key but may be worth knowing.

 

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SoftwareProtectionPlatform

BackupProductKeyDefault     aaaaa-BBBBB-11111-22222-a2zed


 

 

His second laptop doesn't have Linux from the way he has worded his post.

 

 

.

HP Recommended

Hi

 

No doubt you are perfectly accurate, however I based it on the OP "I have installed dual boot Linux," and made a huge leap of faith that they know what a LIVE Linux is.  AND they have have, or can make a LIVE distro, and use it for five minutes to extract the data.

 

Anyway the info may be useful to someone else.

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