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HP Recommended
Pavilion 15 laptop PC
Microsoft Windows XP

Hello everyone my name is Michelle 

I need your help if anyone can help

today someone broke into my home & stole my laptop, I would like to track it down if it’s possible, if so how? 

2 REPLIES 2
HP Recommended

Hello @Mtatis121582

 

Welcome to the HP Support Community.

 

I am sorry about your issues.

 

Chances to find and track a lost or stolen computer device are very low.

 

  • If your PC uses Windows 10 and
  • If you used to login there via Microsoft online account / Microsoft connect acccount / email , and
  • If your theif is stupid enough to not reinstall Windows and not change a couple of settings and then start the PC,

then you might be able to find it if the device goes online.  If you are part of this, you may check this Microsoft article how to do it >> https://support.microsoft.com/en-us/help/11579/microsoft-account-find-and-lock-lost-windows-device

 

 

If you do not fall into the above category, just report to the authorities and hope they will be able to find/return it back to you.

 

 

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
HP Recommended

Hey,

 

You may read this for future reference >> https://www.techwalla.com/articles/how-to-track-stolen-laptops-with-a-mac-or-ip-address

 

Also, it's important now to change all your important passwords especially for online accounts such as social media, emails, government online services, e-banking, etc... to prevent future data loss. Use a known clean device to do so.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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