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‎09-02-2024 11:51 AM

HP Recommended
Operating System: Microsoft Windows 11

I'm kinda at a loss at the moment, because I don't know too much about this stuff considering I'm a teenager. Does anyone know how to fix the model 15dy2031nr? I've looked up a few videos and none of them work and it still continues to blink 3 times slow and then 2 times fast. I could really use the help, thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-02-2024 11:54 AM

HP Recommended

Hi @AIu1 

 

This error refers to the memory, it is damaged or not compatible. Open your notebook, if you have two memory, remove one and test it, then do the same with the other memory and swap between slots,

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.

View solution in original post

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1 REPLY 1

‎09-02-2024 11:54 AM

HP Recommended

Hi @AIu1 

 

This error refers to the memory, it is damaged or not compatible. Open your notebook, if you have two memory, remove one and test it, then do the same with the other memory and swap between slots,

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
Was this reply helpful? Yes No
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