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03-08-2025 03:28 AM
Product: HP ZBook 14u G5 Mobile Workstation
Operating System: Microsoft Windows 11
How to download the
ftp://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
I copy and paste into the browser, but that doesn't work.
What did I need to do?
Cheersthanks.
2 REPLIES 2
03-08-2025 04:29 AM
Is this the problem you are seeing?
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03-08-2025 07:56 AM
This is the corrected link to the HP framework software file:
https://ftp.hp.com/pub/caps-softpaq/cmit/softpaq/CASLSetup.exe
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