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‎03-13-2019 02:48 PM

HP Recommended
Product: Folio 13-1000EO
Operating System: Microsoft Windows 7 (64-bit)

Hi,

Due to an total hard drive crash I have to change HDD and reload everything from the beginnin. I tried to download win 7 at the windows website but when I enter the product key I get a answer that I should contact the computer supplier in this case HP, "this is not OEM key". Does anyone know how to download windows 7 at the HP web-site?

 

9 people had the same question
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Accepted Solutions

‎03-13-2019 11:21 PM - edited ‎03-13-2019 11:25 PM

HP Recommended

The second link you download and save the Windows-ISO-Downloader.exe.Then run it and choose your version-which is usually Windows 7 Home Premium COEM.

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4 REPLIES 4

‎03-13-2019 03:56 PM

HP Recommended

@PerEdman 

 

You've got 2 options

 

(a) Order a Recovery set from HP

 

    https://support.hp.com/au-en/document/bph07143

 

(b) Download ISO file from Microsoft and install to your machine

 

     https://www.microsoft.com/en-au/software-download/windows7

 

Regards.

BH
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‎03-13-2019 09:56 PM - edited ‎03-13-2019 09:58 PM

HP Recommended

As you already found out MS will not let you download with your OEM key. HP very likely doesn't carry Win 7 Recovery Discs any longer. Use the iso downloader here then create a bootable usb flash drive or burn it to dvd:

https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool

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‎03-13-2019 11:18 PM

HP Recommended

I am in the same boat. Replaced the hard drive not knowing I would need the OS again. The first link from MS will not let me download the iso as it states that the product key is for preinstalled software and to contact the manufacturer. The 2nd link provided I am unsure as to what to do once I’m on that page. 😐

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‎03-13-2019 11:21 PM - edited ‎03-13-2019 11:25 PM

HP Recommended

The second link you download and save the Windows-ISO-Downloader.exe.Then run it and choose your version-which is usually Windows 7 Home Premium COEM.

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
3 people found this reply helpful
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