-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
- HP Community
- >
- Notebooks
- >
- OS/Recovery
- >
- How to download win 7 from the HP site
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Mute
- Printer Friendly Page

Create an account on the HP Community to personalize your profile and ask a question

Solved!
How to download win 7 from the HP site
03-13-2019 02:48 PM

Hi,
Due to an total hard drive crash I have to change HDD and reload everything from the beginnin. I tried to download win 7 at the windows website but when I enter the product key I get a answer that I should contact the computer supplier in this case HP, "this is not OEM key". Does anyone know how to download windows 7 at the HP web-site?
Solved! Go to Solution.
03-13-2019 03:56 PM

You've got 2 options
(a) Order a Recovery set from HP
https://support.hp.com/au-en/document/bph07143
(b) Download ISO file from Microsoft and install to your machine
https://www.microsoft.com/en-au/software-download/windows7
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
03-13-2019 09:56 PM - edited 03-13-2019 09:58 PM

As you already found out MS will not let you download with your OEM key. HP very likely doesn't carry Win 7 Recovery Discs any longer. Use the iso downloader here then create a bootable usb flash drive or burn it to dvd:
https://www.heidoc.net/joomla/technology-science/microsoft/67-microsoft-windows-iso-download-tool
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***
03-13-2019 11:18 PM

I am in the same boat. Replaced the hard drive not knowing I would need the OS again. The first link from MS will not let me download the iso as it states that the product key is for preinstalled software and to contact the manufacturer. The 2nd link provided I am unsure as to what to do once I’m on that page. 😐
03-13-2019 11:21 PM - edited 03-13-2019 11:25 PM

The second link you download and save the Windows-ISO-Downloader.exe.Then run it and choose your version-which is usually Windows 7 Home Premium COEM.
**Click Accept as Solution on a Reply that solves your issue**
***Click the Thumbs-Up button as a way to say Thanks!***

Didn't find what you were looking for? Ask the community