How to fix Edge error Can’t connect securely to this page easily

[ayesh33]

Hello,
My laptop won't connect to the website anymore. when I try to open any page of my website it says:
Can’t connect securely to this page
"This might be because the site uses outdated or unsafe TLS security settings. If this keeps happening, try contacting the website’s owner.
Your TLS security settings aren’t set to the defaults, which could also be causing this error.
Try this: Go back to the last page"

I tried all the settings fixes, as well as setting my DNS server to Google’s (which helped for a minute) But I still have problems reaching any website in Microsoft Edge. Chrome, however, had no issues. I also tried erasing browsing data and resetting Edge, with no results. Could anyone help, please? Thanks!

[Nirvana_95]

Hi @ayesh33 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are not able to connect your system to any website. Do not worry we are here to help you fix the issue.

• May I know from when are you facing this issue?
• May I know if you have made any recent hardware or software related changes to your system?
• Could you please try using any other browser like Chrome or Mozilla Firefox so that we can get a confirmation that it is not a browser-related issue?

I would also suggest you switch the network to a hotspot or any other Wi-Fi so that we get a confirmation that it is not a network related issue.

Cause 1 (the website makes use of an older TLS version, and you do not support those)

For cause 1 the workaround is to accept TLS 1.0 and TLS 1.1. To do so, follow these steps (screenshot added for visualization):

1. Click Start
2. Type Internet Options
3. Click the search result Internet Options
4. Go to tab Advanced
5. Scroll down to the end and add checkmarks to Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2 .
   Don’t tick Use SSL 3.0 since this has proven to make things worst in many cases. SSL 3.0 is an unsafe encryption method nowadays.
6. Click OK to apply the changes. Retry to load the website

Cause 2 (The website makes use of TLS 1.2 only, but you have disabled TLS 1.2 in your Internet Options)

For cause 2 you need to enable TLS 1.2 in Internet Options. To do so, follow these steps:

1. Click Start
2. Type Internet Options
3. Click the search result Internet Options
4. Go to tab Advanced
5. Scroll down to the end and tick Use TLS 1.2.
6. Click OK to apply the changes. Retry to load the website

Cause 3 (The website serves so-called mixed content: https but also http)

For cause 3 it’s good to realize this may expose you to security risks if you’re submitting information (like personal information creditcard information, etc) But if you trust the site it’s an acceptable risk to display mixed content. Mixed content is still a caveat for “can’t connect securely to this page” in this HTTPS-era. Follow these steps as workaround (screenshot added for visualization):

1. Click Start
2. Type Internet Options
3. Click the search result Internet Options
4. Go to tab Security
5. Make sure the “Internet” logo is selected. Click Custom Level…
6. In Security Settings – Internet Zone, scroll down halfway until you see Display mixed content. Set it to Enable (or prompt, to be warned and asked every time a website wants to show http elements)
7. Click OK and click OK again to apply the changes and close all windows. Retry to load the website

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

[Nirvana_95]

Hello!

We haven’t heard from you in a while, this post is with reference to the thread you had created at your  

friendly neighborhood (HP Support Community). 

I would like to know if the resolution we provided worked for you? If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. 

If you would like to thank us for our efforts to help you, go to the public post & give us a virtual high-five by clicking the "Thumbs Up" icon below, followed by clicking on the "Accept as solution" on my public post. 

Have a great day ahead! 

[Nirvana_95]

Hi @ayesh33

I hope you are doing good.

We reached out but never heard back. Do you still need assistance? Let me know if there is anything else you need assistance with.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Yes" on the bottom right to say “Thanks” for helping. 

Have a great day! 

Thanks!