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‎08-25-2020 01:38 AM

HP Recommended
Product: HP 2000 notebook PC

How to fix Failure id - RTVA62-6H9A7E-MFGK1F-60T003

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-25-2020 07:53 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means that you need to install a new hard drive, and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c03575298

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1 REPLY 1

‎08-25-2020 07:53 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means that you need to install a new hard drive, and reinstall the operating system.

 

Below is the link to the service manual, where you can find the hard drive removal and replacement procedure.

 

http://h10032.www1.hp.com/ctg/Manual/c03575298

Was this reply helpful? Yes No
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