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‎11-19-2018 11:04 PM

HP Recommended

Try Startup Repair.

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‎11-19-2018 11:14 PM

HP Recommended

“Startup Repair couldn’t repair your PC”

I have 2 options: Shut Down and Advanced Options

Advanced options brings me back to the other 5 options I had earlier

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‎11-19-2018 11:41 PM - edited ‎11-19-2018 11:41 PM

HP Recommended

Probably the best hope of recovering your files is to remove the Hard drive and attach it to a SATA to USB Adapter. Plug into usb port of another machine. If it isn't totally corrupt you should be able to browse for the User folder where your files are and copy them over to drive of host machine.

Your Maintenance and Service Guide is here:

https://support.hp.com/us-en/product/hp-15-g000-notebook-pc-series/6545564/model/6841723/manuals?sku...

Example of adapter:

https://www.amazon.com/StarTech-com-USB3S2SAT3CB-Drive-Adapter-Cable/dp/B00HJZJI84

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‎11-20-2018 12:39 AM

HP Recommended

Is it possible to just take the hard drive out and put it into a new laptop or transfer it from the hard drive itself?

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‎11-20-2018 11:05 AM - edited ‎11-20-2018 11:07 AM

HP Recommended

The hard drive is the problem so putting it into another laptop isn't going to help unless you mean put it into a laptop that can hold 2 drives.. I think your laptop is probably fine- it is the hard drive.

As for directly transferring from the drive you could boot with a rescue cd/usb and copy files off to a backup. Several tools out there.

https://www.linux.com/learn/get-your-data-back-linux-based-data-recovery-tools

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