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‎02-14-2019 12:01 AM

HP Recommended
Product: NB PC PAVILIONG6-1321TU-HP
Operating System: Microsoft Windows 10 (64-bit)

My Laptop has issue with starting time  noise come like beep  in system and resolve after some time , when i visited HP service centre they advise to change key board  but its still not resolved , During key board change they format the system &  put my  all file in some where in system for recovery file . Now when again i approach to service centre for reload my file they advise me to carry system CD provided at the time of Laptop purchase , CD is not found . Request to pl. provide me System CD for Laptop update.

1 REPLY 1

‎02-14-2019 12:21 AM

HP Recommended

Welcome to the HP Support Community  @pk_thakur 

 

HP PCs - Creating and Using a Microsoft Recovery USB Drive (Windows 10):

 

https://support.hp.com/us-en/document/c04641788

 

REO

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