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‎05-28-2025 07:30 AM

HP Recommended
Product: HP 17.3 inch Laptop PC 17-c1000 (4B770AV)

Call me lazy, slow or whatever - can someone just tell me EXACTLY where to go in BIOS to turn off RST? I don't see anything related to storage. 

2 REPLIES 2

‎05-28-2025 11:50 PM

HP Recommended

This is nuts - This is really getting to be frustrating. Virtual assistant only gives vague instructions, apparently it doesn't know which BIOS my laptop has although it ias the product key, and I don't see the storage option at all 

 

THIS IS UNACCEPTABLE. I am never buyint HP again if this does not get resolved.

Was this reply helpful? Yes No

‎05-30-2025 07:22 AM

HP Recommended

Hi @17cn1053cl,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

I Understand you are trying to turn off RST in BIOS

Try these steps:

Restart Your Laptop:

  • Turn off the laptop, then turn it on again.
  • Press the "Esc" key repeatedly as soon as it powers up to enter the Startup Menu.

Enter BIOS Setup:

  • From the Startup Menu, press the "F10" key to enter BIOS Setup.

Navigate to Configuration:

  • Use the arrow keys to go to the "Configuration" or "Advanced" tab. This tab might vary slightly based on the BIOS version.

Find Storage Options:

  • Within the "Configuration" or "Advanced" tab, search for "Storage" or "Storage options". Look for "SATA Mode" or similar phrasing.

Change SATA Mode:

  • Find the "SATA Mode" setting. If it shows “Intel RST” or “RAID”, change it to "AHCI".
  • Use the arrow keys to highlight the setting and press "Enter". Then select "AHCI" mode.

Save Changes:

  • Press the "F10" key to save changes and exit BIOS.
  • Confirm any prompts asking if you want to save changes.

Restart:

  • The laptop will restart with the new settings applied.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

I'm an HP Employee.


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