How to turn off TouchPad on ENVY x360 laptop?

[Ziya1995]

1. I have no key.

2. I attached a mouse, but TouchPad is still enabled.

3. I have 2 options, but all of them are frozen:

Control Panel\Hardware and Sound\Tapping\TouchPad Disable Zone Settings\Double Tap to Enable or Disable TouchPad

Control Panel\Hardware and Sound\Tapping\Top Left Action\Switch TouchPad Off

So, what can i do to disable TouchPad on ENVY x360 laptop? 

[D5GR]

@Ziya1995 ,

Hello and thank you for posting, the only other option here is to go into device manager and remove the hardware or disable it from there.  

If you can not shut it down from there your only other option is to physically disconnect the lead to the motherboard from the touchpad.

Here is the link to the maintenance manual for your notebook.

Maintenance and Service Guide

The other option would be to contact phone support.  They can take control of your system and find out what is going on for you.

Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps.

Thank you again for posting and have a great day.

[Ziya1995 · Accepted solution]

Solved.

Solution:

Start/

Search/

Personalize your computer/

Change mouse pointers/

HP Control Zone Settings/

HP Control Zone Disable

Source:

http://h30434.www3.hp.com/t5/TouchSmart-PC/how-to-disable-touchpad-on-hp-envy-touchsmart-m7-notebook...

[ahrjturn]

The HP Control Zone is unstable in Windows 10. This solution only works for same boot.  When you restart the computer, you have to go back in and disable.  How do you permanently disable this feature?

[gre123123]

I also have the same problem! My touchpad is acting up really bad. I have a Envy w Touchscreen a 2015 nodel. And I went to device manager and  disabled it. I also even took off the synaptics pointing device software too. Any HP expert, please help us with this!! Thanks!