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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hp Compaq 550 shut down

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02-03-2020 06:07 AM
Hello !!!
I have a Notebook hp Compaq 550 I try to install Windows 7 64 bit home premium edition but in the second step in copying the files it shutting down.
I have upgrade the bios to f20
I have checked the ram and try to install with 1 dimm
I have tried to install with cd and USB
But nothing I have install win xp successful but I want Windows 7.
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02-04-2020 08:34 AM
Hello again
I install windows 7 on my desktop i put hdd into the laptop and started it with safe mode after that I disable CPU from device manager panel and it worked !!!!
02-03-2020 06:21 AM
Hello, what computer is it?? Is it a Compaq Mini??
Where have you find your Windows 7 install?? Do you have tried it on an other PC??
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02-03-2020 06:26 AM
hp 550 s/n CNU8333M3Y
No it is 15.4 display Notebook
I have oem windows 7 and I have try it I formated hp 550s hdd on my desktop successful and I plugged it into the laptop windows 7 loaded but after 10 sec it shutting down
02-03-2020 06:30 AM
With what computer do you have find this DVD?? You can't install an OEM version on an other computer.. Your PC works correctly on Windows XP??
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02-03-2020 06:36 AM
Do you have tried to boot to Windows XP, and launch the Windows 7 Setup from Windows XP??
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02-03-2020 07:48 AM
I don't understand why.. When it shut down do you have the screen "Windows is shutting down" or you have directly a black screen??
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