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HP Recommended
Hp Compaq 550
Microsoft Windows 7 (64-bit)

Hello !!!

I have a Notebook hp Compaq 550 I try to install Windows 7 64 bit home premium edition but in the second step in copying the files it shutting down. 

 

I have upgrade the bios to f20 

I have checked the ram and try to install with 1 dimm

I have tried to install with cd and USB 

But nothing I have install win xp successful but I want Windows 7. 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello again 

I install windows 7 on my desktop i put hdd into the laptop and started it with safe mode after that I disable CPU from device manager panel and it worked !!!!

View solution in original post

20 REPLIES 20
HP Recommended

Hello, what computer is it?? Is it a Compaq Mini?? 

Where have you find your Windows 7 install?? Do you have tried it on an other PC?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

hp 550 s/n CNU8333M3Y

No it is 15.4 display Notebook 

I have oem windows 7 and I have try it I formated hp 550s hdd on my desktop successful and I plugged  it into the laptop windows 7 loaded but after 10 sec it shutting down 

HP Recommended

With what computer do you have find this DVD?? You can't install an OEM version on an other computer.. Your PC works correctly on Windows XP?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

Yes on win xp it works perfect 

Wrong I have bought a key for win 7 

 

HP Recommended

Do you have tried to boot to Windows XP, and launch the Windows 7 Setup from Windows XP??

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

No I haven't done that

 

HP Recommended

I recommend to you to try. 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

HP Recommended

I tried it set up  reached  39% and it shutting down 

HP Recommended

I don't understand why.. When it shut down do you have the screen "Windows is shutting down" or you have directly a black screen?? 

If I have been answer to your question please accept it as a solution 🙂
I am Expert from French Community, and I am doing my best to help you with your question.

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