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So the native laptop keyboard is super laggy all of a sudden. The keys arent functioning normally. This happened after the laptop crashed and auto restarted while gaming. The mouse and trackpad are working fine. Its just the keyboard.

Typing this on this same laptop while using an external keyboard which has no input or lag issues. Is the keyboard fried? Laptop didnt overheat either.

Its a Ryzen 9 5900HX with Radeon graphics.

This laptop also had an issue with dead motherboards twice before, both of which were replaced while under warranty.

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Hi @dholaba1 

 

Welcome to the HP Support Community.

 

Thank you for posting your query. I will be glad to assist you.

 

I see that you are facing an issue with your HP product.

 

To understand the issue and help you, please share the details listed below:

 

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

 

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- Error messages (if any) on the unit.

- When was the last time it was working fine?

- Were there any changes made to your PC recently?

 

Could you please elaborate the issue in detail?

 

Take care and have a great day ahead! 

 

-Regards
Raj-HP Support

Raj2111
I am an HP Employee

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