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HP Recommended

I have a Hp Omen 16 Wd0770tx and it won't Boot up..Just a Caps Lock blinking 3 longs and 2 shorts.. As the Warranty was expired i gave the pc to a Third Party Repair store...they said due to voltage Some Integrated Circuits were blown...He even said the Graphics Card IC was also blown.. I'm a bit lost here what is the next step i can take?

1 REPLY 1
HP Recommended

Hi @SanketBiswas,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding the non-booting HP Omen laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

Confirm the Blink Code:

  • Double-check the blink pattern to ensure you interpreted it correctly. Blink patterns are used to diagnose hardware issues.

Independent Verification:

  • Consider getting a second opinion from another reputable repair service. Understanding exactly which components need replacement or repair can clarify your options.

Determine Repair Feasibility:

  • Discuss with the repair technician about the feasibility and cost of replacing the damaged integrated circuits and the graphics card IC.
  • Consider the age and overall condition of your laptop when deciding on whether to proceed with repairs.

Evaluate Replacement Options:

  • If repairs are costly and close to the price of a new device, it may be more practical to invest in a new laptop, especially if the damage is extensive.

Backup Important Data:

  • If it is possible to access the drive, consider removing it and using an external enclosure or device to backup any important data from the laptop.
  • Your third-party repair service may be able to assist with this if you provide an external drive.

Consider Component Upgrades:

  • If repairing, discuss potential upgrades that can be done simultaneously (e.g., adding more RAM or upgrading to an SSD) to enhance performance post-repair.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.