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‎09-05-2023 02:45 PM

HP Recommended

I’m not sure what’s happening with this HP. I’ve changed the hard drives. Tried to reinstall windows and the BIOS. I will get the windows logo, hp logo then this purple and blue screen. 
model: 3168NGW

IMG_2910.jpeg

 

3 REPLIES 3

‎09-05-2023 04:01 PM

HP Recommended

@Paige47 

 

model: 3168NGW is an invalid model/product of an HP notebook, what is it ? Please check new HDD and reseat it properly. Can you see it in BIOS ?

 

Regards.

BH
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‎09-05-2023 10:08 PM

HP Recommended

thats what it says on the back of my laptop as the model number. It does not go to the BIOS. It says something along the lines of BIOS not detected. 

 

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‎09-06-2023 12:30 AM

HP Recommended

@Paige47 

 

Sorry.   Please use the following way to find out:

 

                 How to Find Your HP Laptop Model Number

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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