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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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There are a bunch of different models of this laptop. While laptops are "portable", they really are supposed to be kept absolutely still while being used!
The older ones have Hard Disk Drives (HDDs) -- known as "spinners" due to the spinning disk inside the drive. If you move these abruptly while the disk is being accessed, that can corrupt the filesystem on the drive -- and cause the laptop to crash.
Some of the newer ones have Solid State Drives (SSDs) and since these have no moving parts, they are not subject to the same problems.
It should not be crashing while you are using it, though.
How old is the laptop?
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