• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-01-2020 10:43 AM

HP Recommended
Product: Hp-Laptop15-DA1030
Operating System: Microsoft Windows 10 (64-bit)

I have facing a problem my  laptop shows blue screen ran into problem needs restart. It is not working shows a sad face icon  with error message stop code System thread exception not handled . And dxgmms2.sys . What is the solution . 

2 people had the same question
1 REPLY 1

‎05-01-2020 10:45 AM

HP Recommended

Hello

 

someone already provided a solution, it's in Italian, so you need to ue googl eto transalte in your language

https://windows10repair.com/it/dxgmms2-sys-blue-screen-error-on-windows-10-fix/

 

bye

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.