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09-16-2017 12:16 PM
Product: Hp notebook energy star
Operating System: Microsoft Windows 10 (64-bit)
Hey I have a notebook and I'm not 100% on the name of the product when I searched in hp support it said energy star, the model number is 15-ac116ca. It is a retired product and apparently I can't get drivers because of it. I need help
Solved! Go to Solution.
1 ACCEPTED SOLUTION
Accepted Solutions
09-16-2017 12:24 PM
Hi:
Here is the link to the support page for your model...
https://support.hp.com/us-en/product/HP-15-ac100-Notebook-PC-series/8499326/model/9112020
3 REPLIES 3
09-16-2017 12:24 PM
Hi:
Here is the link to the support page for your model...
https://support.hp.com/us-en/product/HP-15-ac100-Notebook-PC-series/8499326/model/9112020
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