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HP Recommended
Pavilion
Microsoft Windows 8 (32-bit)
Failure code Q09UHR-7QS93A-MFPWMF—60TL03
Product I’d: M1X96UA#ABA
How do I fix this
6 REPLIES 6
HP Recommended


Your notebook hard drive is failing or has failed and you need to replace it with new one.

Your notebook is HP Pavilion Notebook - 14-ab166us (ENERGY STAR)

Manual: http://h10032.www1.hp.com/ctg/Manual/c04786101

I understand that you're no longer within warranty,

Any good branded 2.5 inch SATA HDD or solid state drive is good enough

https://www.newegg.com/Product/Product.aspx?Item=N82E16822236873&FM=1

https://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-850-evo-2-5-sata-iii-250g...

Is there any data to be salvaged from failed hard drive?

You can back up necessary data if you desire:
You can use LiveCD to boot into in this notebook and salvage all the necessary files from failed HDD to external drive:
https://help.ubuntu.com/community/LiveCD

Or take out the HDD, use SATA to USB adapter and connect to another working computer, use explorer to copy the files to external drive
https://www.amazon.com/StarTech-com-USB3S2SAT3CB-Drive-Adapter-Cable/dp/B00HJZJI84

Use HP recovery USB to factory reset OS after replacement of HDD.

https://support.hp.com/in-en/document/c04764665

...You can instead try the below suggestion also,

Follow option 1 here: https://www.tenforums.com/tutorials/2376-create-bootable-usb-flash-drive-install-windows-10-a.html

This will allow you create bootable Windows 10 (build 1709) USB using Microsoft windows media creation tool from another working computer

Next disable secure boot from BIOS, plug in the installation USB, change boot order to USB ,then proceed with clean installation of Windows 10

Disable secure boot:
https://support.hp.com/in-en/document/c04784866

Change boot order to USB: https://support.hp.com/in-en/document/c01443326

Clean install:
https://www.tenforums.com/tutorials/1950-clean-install-windows-10-a.html

Windows will be AUTOMATICALLY ACTIVATED on installation while connected to internet

Additional drivers from here: https://support.hp.com/in-en/drivers/selfservice/hp-pavilion-14-ab100-notebook-pc-series/8499300/mod...

HP Recommended

Visruth,

 

I've been reading through the forum. You give excellent incredibly thorough advice. I was hoping you could help me out. The HP phone tech support was a complete waste of time. 

 

My Hard Drive is reporting a system failure. I have a four-year-old HP envy. The failure ID reads: 0LMN3Q-7R096E-XD7WLK-60VX03. The description reads: Hard Drive 1 - secondary HDD Bay

 

What should I do to fix this?

 

I've read that hard drives aren't particularly expensive. 

 

Please advise. And thanks for your time!

 

Best,

 

Daniel

HP Recommended
Hi Daniel @DHENGEL


Your notebook hard drive is failing or has failed - Hard Disk 1 Quick Test Failure.

You need to replace it with new one -either hard drive or SSD.

Like these:
https://www.newegg.com/Product/Product.aspx?Item=N82E16822236873&FM=1

https://www.samsung.com/us/computing/memory-storage/solid-state-drives/ssd-850-evo-2-5-sata-iii-250g...

Your notebook is HP ENVY Notebook - 14t-j000 CTO

Hard drives are not expensive at all. I understand your notebook warranty has expired.

Manual: http://h10032.www1.hp.com/ctg/Manual/c04722798

See page 28-31 for replacement procedure. It is a DIY work with appropriate tools and care.

HP Recommended

V.

 

Thanks for the advice. I have one more quick question. . . 

 

I ran a series of hardware system and component tests. Looks like the Hard drive is the only fail. The computer in question works fine today. Yesterday it wouldn't turn on for most of the day, then, quite randomly, it decided to work. 

 

I've been on it for most of the day. It's my primary machine. 

 

The question:

 

Should I go ahead and replace the hard drive even though the computer works? I feel like I'm living on borrowed time. 

 

I looked through the install steps. Seems simple enough. 

 

 

Thanks again for all of your help.

 


Best,

 

 

Daniel

HP Recommended
Hi @DHENGEL


You're welcome Daniel.

Yes you are on borrowed time here. Back up all your data to external drive as soon as possible.

Don't save anything important to this drive anymore.

You need to buy new hard drive and reinstall operating system.

HP Recommended

What are the possible reasons for this failures to come? We don’t excessively using the lptop. It was working fine, then all of the sudden it failed?

 

those anyone else had the same problem with hp 15 ay-131ne? 1 1/2 year old seems very short life span for a laptop. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.