06-04-2018 08:32 PM
06-04-2018 08:47 PM
Its normally the Power input jack is bad or the Charger of the laptop.
The LED flashing three times just means that it knows that there is a battery there, but it doesn't have enough power to run the laptop.
Your battery has died because your power cord has not been supplying power to your PC. You would not be aware at this point that the laptop was running from the battery. The battery has just run out of charge.
The best thing would be to do is see if anyone has a battery like yours and try it with the new battery fully charged.
You might want to take a look at this document: Battery Does not Power Notebook or Hold a Charge.
It suggests troubleshooting steps to determine if the problem is the battery, the power supply, or the system board.
You might find the answer to your battery/power issue as you work through the steps in that HP support article.
Hope this helps, for any further queries reply to the post and feel free to join us again
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06-04-2018 08:58 PM - edited 06-04-2018 09:00 PM
Unfortunately, I see this failure reported a lot with Spectre 13 4xxx/41xx models. Evidently not power adapter since Best Buy charger didn't work either.
It is usually the motherboard. Hard to run any diagnostics on it if it won't even power on.
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06-04-2018 09:10 PM
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08-15-2018 03:33 PM - edited 08-15-2018 03:35 PM
Hello, the same thing happened to me, when I wanted to turn on, the led blinked 3 times and did not start, I read many forums without solution. Fix it by doing the following: Disconnect the battery and SSD, probe connect the charger and to my surprise it turned on, so I reconnected everything as it was and now it works fine. regards