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‎10-01-2021 01:56 AM

HP Recommended

I had exactly the same issue. HP is saying they have ordered a new display and as soon as it arrives, they will send a technician. Strange they are suggesting different solutions for the same problem.

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‎10-02-2021 07:57 AM

HP Recommended

Did anyone find any solution yet(win + B is not working)? and why HP support team is not replying to these issues

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‎10-02-2021 09:42 AM

HP Recommended

I tried these steps but got no success, can you please provide me a link to that telegram channel so that i can fix my issue as well?

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‎10-03-2021 12:01 AM

HP Recommended

Hi,

i called hp. They sent technician to change the mother board. Now my victus is working fine.

 

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‎10-03-2021 10:53 PM

HP Recommended

I went the same route and was told the motherboard would need replacing, but the tech called me the other day and said the product was so new that he doesn't even have the part number for my motherboard and that he couldn't gimme a timeline. I was wondering if your motherboard has been replaced yet and what was the timeline so I get an idea bout how long it might take.

 

Thanks.

 

Post: Mine's the 3060 version, I guess it might need longer?

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‎10-04-2021 12:10 AM

HP Recommended

I figured out how to get the CMOS rollback interface, yet after the arrangement finishes, I can't turn it on all things considered. How is it possible that HP would pushes broken BIOS update? Kindly assistance

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‎10-05-2021 07:29 AM

HP Recommended

After one week of wait, technician came and inspected the laptop. The issue has been diagnosed as a motherboard problem. A replacement order has been placed. Hopefully, replacement will arrive in 3-5 working days and issue will be resolved

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‎10-05-2021 08:54 AM

HP Recommended

bro not let them repair your laptop. i also has this issue. but i managed to rollback to older bios using a recovery usb. it will take hardly 15 minute to complete. sad part is hp technicians not even know how to recover it . that's why they are replacing motherboard and display etc.

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‎10-05-2021 08:55 AM

HP Recommended

i managed to rollback to older bios 

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‎10-05-2021 08:55 AM

HP Recommended

i will help you i managed to rollback to older bios

 

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