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Locked

‎04-14-2020 08:56 PM

HP Recommended
Product: Elitebook 840
Operating System: Microsoft Windows 10 (32-bit)

i want to restart my lab top but I accidentally removed my bit locker and my HP apps

 

1 REPLY 1

‎04-14-2020 09:27 PM

HP Recommended

Hello @boobiereyes 

 

Welcome to the HP Support Community.

 

If your are the owner of this device and if the PC originally came with Windows preinstalled by HP, you may use the official HP Cloud Recovery tool to restore your laptop to original factory-default condition, the way you initially received it. This will help you restore/reinstall Windows, drivers, HP apps, etc.

 

Here is the official article >> https://support.hp.com/us-en/document/c05115630

 

The tool supports HP Elitebook 840 G3/G4/G5/G6, not sure which generation of Elitebook is yours. You may check your PC model by following these steps here >> http://support.hp.com/us-en/document/c00033108

 

Hope this helps. Let me know how it goes.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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